DM4-3000tx optical drive does not work

win a little 7,64.

recent problem, no hardware changes on laptop.

DVD tray does not open leave the external button or eject windows.

When manually EDI, inserted a cd/dvd but windows does not detect the cd.

urgent help!

It seems that the drive is not detected, but there are a few steps that will help isolate where the problem is located.

Follow the steps described in this document that it will check a few areas that will help identify the issue.
http://goo.GL/7WUhN

Let me know what is happening at each stage.

Tags: Notebooks

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