Do not display my computer information via & assistance. Windows XP

I get this message when you try to view my data in support &.  It says "collecting Local disk information to 100%", but nothing is displayed (this used to work fine).  just above the progress bar there is a message "'undefined' is null or not an object".  In the advanced system, Error Log information - there is this message "error: initialization of the device Service - impossible to create or initialize the Table of the device.»  Error code 0x80004005"I tried to do some restorations system but it does not either.  I have recently install Malwarebytes software and I suspect that this is when the problem started, or he could leave a virus that was the reason why I installed the Malwarebytes in the first place.

Hi JoeBlandford,

Try restarting the service help and support by clicking on Start-> Run, type & -> services.msc-> ok

Double click on help and Support->, click Start, and select automatic from the drop-down list.

Try using the help and support now to see if its working, otherwise you can follow method listed: http://support.microsoft.com/?kbid=555472

I hope this helps.

Tags: Windows

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