do not see visualizations in the drive

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  Hello

  Thank you for your response.

  1. what exactly happens when you insert the device?

  2. you get any error message?

  3. other USB devices work fine on the computer?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Try running the Fixit tool from the link below.

  Hardware devices do not work or are not detected in Windows:
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  Method 2: Try also to update the latest drivers for your USB using the link below.

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  Method 3: Advanced troubleshooting tips for General USB for Windows XP problems: http://support.microsoft.com/?kbid=310575

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  Hello

  ·        Since when are you facing this problem?

  ·        Remember to make changes to the system?

  ·        What registry hack you speak and what patch did you use?

  Method 1:

  I suggest you try the steps mentioned in the articles below and let us know your progress.

  Drive CD - R or CD - RW Drive is not recognized as a recordable device

  http://support.Microsoft.com/kb/316529

  Advanced Troubleshooting for issues that occur when you are installing a new CD or DVD drive in Windows XP

  http://support.Microsoft.com/kb/314096

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Method 2:

  I suggest to update the firmware of the CD/DVD drive on the system and check if the problem persists.

  Method 3:

  In addition, run the fix that is present in the link mentioned below.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Vista and Sony DCR HC32 DV download compatible question - not able to find the driver

  Hello

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  Anupsm

  Hey Anupam,

  Welcome to the community Microsoft and thanks for posting the question.

  According the description, it looks like the Sony handy cam is not getting recognized on the computer.

  1. Have you tried the device on another computer?
  2. Have you tried the device to another port?
  3. Has made the work of the unit earlier on the same computer or you try to connect the device for the first time?

  I've provided methods to solve the problem of hardware recognition . Carefully follow each method. If a method does not work, go ahead with the methods following to solve the problem.

  Method 1: You try to run the Fixit.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2: Follow the steps to solve driver problems

  Tips for solving common driver problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems

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  What to do when your hardware does not work with Windows Vista

  http://Windows.Microsoft.com/en-us/Windows-Vista/finding-drivers-what-to-do-when-your-hardware-wont-work-with-Windows-Vista

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  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

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  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
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  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner