Docs PDF on my BBY device blackBerry Smartphones

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• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• Updates the device blackBerry Smartphones application

  Recently, when I am connected to BB Desktop Manager, updates available. I agree with all of the updates and he did it successfully. However, whenever I now connect to Desktop Manager, I receive the same message saying that the same updates are available. If I agree to them, he then tells me no updates are available. How can I get rid of this message.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system on the device.

  To do this, we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and plug in your device. Click the backup and restore options, and then select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the Smartphone BlackBerry software.

  Link: http://www.blackberry.com/btsc/KB11320

  Thank you

• Switching devices blackBerry Smartphones using the Desktop Manager

  I just got my Torch 9800 replacement since my first only the battery was drainning (apparently a common problem).

  Until I returned my old Torch 9800 I backed up and also used the device switch option in Desktop Manager. When it asked me to connect the new device, I unplugged the old camera, he took to the shop orange and then plugged my new camera.

  Then an error has occurred and asked me to update the software on the new device. I did it... and then when I use switching devices, it asks me to connect the current device but the problem is... I don't have the camera more.

  As I backed up all the data, I did a restore. He restored most of the data, but it has not restored my apps.

  Any idea on how I can do?

  I hope it is interesting all that.... and I get a better battery life this time!

  Hi and welcome to the Forums!

  Ah... never mind. While the device switch Wizard can indeed move a few apps, the backup/restore process does not have applications. So, in the State you are in, you must go to the source of your applications and re - get them. If you by AppWorld, the process is very smooth:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If you have from other sources, then you should see if these sources are a simple way for you. I hope you have good record of all your activation keys... and some will indeed have to be regenerated some developers to attach the key on the BB SPINDLE, which is now different since you have a new device.

  Good luck!

• Reset of device blackBerry Smartphones

  Is it possible to reset the phone as it was?

  The value of the unit to the factory settings? Security Wipe is what you need. Just follow the steps in the link below.

  How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

  Guilbert

  Ron

• Problem Switch devices blackBerry Smartphones

  I tried to transfer my account to Vodafone my curve to a Torch 9800 using the function "Switch Device" in the desktop software. The message on the screen of the torch at the end said that the backup has been corrupted. I tried this several times on two different laptops using the Windows Vista operating system and Windows 8 so suspect it is either a software problem or handset.

  The handset of the torch is not new, it has already been used on the O2 network, but was never closed. I realized a security wipe combined and a return to the factory settings using desktop software before trying to switch.

  After trying the unit pass, even if he says it's corrupt, works features more but trying to set up my email I receive either of the following problems.

  1 using the icon of installation I am asked for a business account and password. As I use BIS not BES I guess it's of no use to me. When you leave the configuration of the phone screen freezes requiring power to return to the main screen.

  2. If I try to activate the e-mail account in the 'Options' menu in the individual e-mail account folder I get the message "cannot open the e-mail setup application. Contact your wireless service provider.

  I tried the support of Vodafones forums and they suggest that it is a combined software problem.

  Any help to fix this would be appreciated. I'll also post this same message in the 'Desktop Software' forum

  Go to your phone's browser and type www.blackberry.com/integrate

  Let us know if that helps.

• Not available for this device blackBerry smartphones

  I just changed to a bbtorch the 990 and when to transfer my apps I get some that say "not available for this device" like paypal and bbc iplayer. no idea why? need paypal for use with ebay and do not want to lose my use of the internet.

  see you soon

  I guess that the torch from which you changed was running OS 6.  Your new phone is running OS 7.  Just like when Windows comes out with a new version for PC, software developers scramble to get their applications compatible with the new version.  7 OS on phones BlackBerry is very different than the OS 6 for developers must update for her, too.  Apparently, some have not as of yet.  The only thing you can do is to write to each individually and inquire about the timetable for the release of their updated versions.

  I hope that helps you.

• Radio on device blackBerry Smartphones

  Recently, I tried to use my "BOLD" newly bought in hotels in the United Kingdom and Iceland using local WiFi networks.  In each case, I had a sporadic problem.  I was able to connect to the network and receive e-mails (see another problem later).  However, I could not connecting them to the Internet through the browser.  Whenever I got a message saying: "radio on your device is turned off or the battery is too low for radio in use.  Thus the browser cannot retrieve all of the web pages. "I searched the Help menu but could not find any reference to a 'radio' on my device or how to activate or disable.  The battery on my phone was fully charged.  In each case, the problem solved itself overnight without any intervention from me.  Anyone can shed light on this message?  What is this 'radio' and where/how can I control it?

  Once I met the opposite problem.  Again all this use WiFi local hotel not my AT & T network.  I was able to use the browser to access the Internet and could see my POP3 message Internet dérirez system I had messages in my Inbox.  However, no email would download on my device.  It was as if the device cannot connect to the Blackberry site.  I tried to use the e-mail Setup Wizard is to re-register, but couldn't all the details, so I was told my registration attempt.  Yet once the search Help menu, I asked "Files of Service" send for me.  I received the standard message saying does not delete the files from my server.  Receipt of this message seems to open up communication, because I immeiately has received an avalanche of emails on my device.  My question I have to re - register for e-mail whenever I join a new WiFi netwrok?

  Finally, my trackball is very slow and unresponsive.  The sales representative AT & T told me that I need to connect and download a new version of the Desktop Manager.  Since I only bought the unit three weeks ago, it does seem I should need an update quickly.  It is correct, or is there another problem?  Should I just a faulty Blackberry?

  Thank you!

  Thanks, Tanzim

• Stop email to transfer device blackBerry Smartphones

  Hello

  I wanted to be able to stop (and start) redirect email to Blackberry - specifically, I want to stop the transfer of my work emails when I'm sitting at my work PC.  It seems that the only way to do it via Desktop Manager - is there no way to do it from the Blackberry itself?  (If I leave and forget to turn it back on, then I have no recourse.)

  Ah ok. So the only other way to stop him is ebb in this icon, the site Web of BIS of your operator, then go to filters of this email account. Once you're there, you can change the filter to not forward messages on the device. Remember to change it when you want to start receiving messages.

  If you were on a BES there will be an option to stop it on the device itself.

• Your device blackBerry smartphones does not satisfy the requirements of the system

  Hi, I just bought the curve 3G and I am trying to download app world but I get the message «Sorry, your device does not meet the system requirements that are needed to support Blackberry App World» I checked and I meet all the requirements. I am from Cyprus, having a service plan with MTN, greater than 4.5 and trackpad software version. Do you know what could be the problem?

  A BlackBerry data plan is required to use many features on your BlackBerry.  Basically, without a BlackBerry data plan, just what you can do is to call and send text messages.  Everything else, including BlackBerry Messenger, e-mail, surf the internet, requires additional features of a BlackBery data plan.  The plan that you currently have, even with the internet, is not sufficient on your BlackBerry phone.

  Different carriers have different levels of plans so make sure you tell your carrier you want to do on your phone so that the right plan can be proposed to you.

  I hope it explains quite well for you.

• Language of on device blackBerry Smartphones

  Hey guys

  My bold 9700 comes back from repair and now I can't change my language in Dutch, it is all in English, not that it is a huge problem, but I prefer to have my phone in Dutch.

  I tried

  Options > language and input text >

  and the only option I get is 'R '.

  Anyone know how I can change the language on my Blackberry settings?

  Thank you very much

  Hello

  You must download and install the European BlackBerry OS of any mobile operator device. Once device OS is installed then use Desktop Manager to choose / installed language.

• File Manager devices blackBerry Smartphones

  I am new to 8820;

  Phone generally has some file manager for this device; handset and external memory

  Is there any file manager for the BB for internally?

  or maybe the question is how can I play the internal memory?

  TX in advance

  The closest thing we get to a file manager is the multimedia application on the device. What will leave you roots in operating system like Windows Explorer files anything on your PC.

• Extraction of the BIS device, blackBerry smartphones

  Hello

  I bought a "BOLD" which has already been registered for the former owners of BIS with O2. The seller is ignoring me (it has been 2 weeks and countless emails) and O2 does not remove the device from the BIS for me

  I need them to remove it so that I can use it with Vodafone BIS.

  Otherwise, how can I get the deleted any device aid would help immensely.

  Thank you very much

  Dan

  OK thanks BBsingh, I'll contact Vodafone

• Number of e-mail on a Blackberry device blackBerry Smartphones

  Hi guys

  Just a random question

  How many addresses can e-mail we have on a BlackBerry? with BES and BIS

  Kind regards

  FAZ

  Sorry, that he wondered about the e-mail accounts... I misread that, thinking the addresses email, i.e., contacts.

  On all carriers, on the BIS, you can have ten E-mail BIS accounts settings.

  On BES, you can have a single account of BES and 10 BIS, or as allowed by your company BES Admin accounts).

• Update the device blackBerry Smartphones BB Curve software

  Hello world!  Whenever I add/remove apps from my BB8310 using Desktop Manager ver4.7 He also wants to update the ver4.5.0 OS device that is already installed on my phone.  When firstly, he asks me if I want to upgrade to ver4.5.0 I say NO, but he's okay, he'll again throughout the process.  Am I doing something wrong or what?  Thanks for any help!

  For device software 4.5 there is minor as updates: 4.5.0.54, 4.5.0.76 etc.

  And seems that Desktop Manager wants to upgrade your device to the next minor version software.

  If you don't want to do this - turn off automatic updating in the Office Manager.