Document Illustrator won't let me draw a shape

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• Illustrator CC won't let me open a file or create a new document

  Basically, Illustrator is not let me open a file or to create new files. I started running with this problem this week, it was working fine but suddenly he stopped.

  I am running Illustrator CC 2015 (19.2.0) on an iMac 2012 (2.7 GHz Intel Core i5 | 8 GB 1600 MHz DDR3) with OS X El Capitan (10.11.4). I've downgraded to CC 2015 (19.0.0), but the problem was not resolved.

  After the Palm of him going to the fonts that I recently installed, I have not found any corrupt file. Illustrator closes unexpectedly, it just freezes and stop working if I have to force quit the application, which means that I can not start Safe Mode.

  Then I decided to uninstall Illustrator and the whole creative cloud package, used the Adobe cleaning tool and installed again but this time I tried with Illustrator CC (17.0) and 2014 (18.0) CC and they didn't work either. Finally, I tried with CS6 (16.0) and it works fine so I realized that the problem affects only the CC of Illustrator versions.

  The same version of Illustrator works great on my Windows laptop, 10, and other applications such as Photoshop and After Effects CC 2016 work perfectly well on the iMac. So now, I have to convert CS6 have all my files on my laptop to use it on my iMac which is really frustrating and badly affect my workflow.

  I would like to know if anyone of you, guys, have had the same problem with Illustrator and if there is a way to solve this problem.

  I'll be waiting and thanks in advance.

  Well, as mentioned by Monika Gause and ohmnath, I just had to install a PDF printer to get Illustrator CC 2015 running. However, I do not think that it should work without having to install anything.

  For me, PDFwriter for Mac | MacUpdate works perfectly.

  Thanks for your help!

• my 2007 microsoft Office Word is not let me update or edit my documents. It won't let me even to make a new document.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  • my 2007 microsoft Office Word is not let me update or edit my documents. It won't let me even to make a new document.

  Any chance that you have used the "demo"?

  If your programs Microsoft Office came pe-installed when you purchased the computer, it is a "trial" version
  Trial version is good for 60 days or x number of use, after that it use more.

  If this is the case, you will need to purchase a full version if you want to continue using Microsoft Office programs.
  Here is the link to dwnload Microsoft Office 2010 which shows you all available versions and their prices.
  http://Office.Microsoft.com/en-us/suites/

  There is an alternative. You can install OpenOffice which is free. There are programs that work more or less like Microsoft counterparts, and they are compatible.
  If you are interested, here is the download link:
  http://download.OpenOffice.org/

  Also a tutorial link how to use OpenOffice:
  http://www.tutorialsforopenoffice.org/

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Windows 7 won't let me access the files (my documents, my downloads), but the programs work very well!

  Currently, I am running windows 7 Ultimate on my desktop I built. My computer starts up fine, no problem when I connect and I can run all my programs like itunes, security suite norton, chrome, Picasa and Microsoft word work completely fine. There is no problem to save things on Word view my photos on Picasa (which is on the C drive) or by playing songs on itunes (which means that I can access my hard drive through programs), but when I try to open the downloads folder, it shows a popup that says: "this operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. "and does not open the file. The problem is that I AM the administrator account on the computer! However, when I open things in my libraries such as My Documents or my music, there just a blank page, saying that I have no files in this folder, but I have files in all of these files: photos, all my music itunes and documents.

  The interesting thing is that I can save documents to the word to My Documents and it will be displayed at the beginning, but when I close the My Documents window and reopen it, the file disappeared and the folder is 'empty' again.

  Currently. I have 2 hard drives connected, a seagate 1 TB and a supplement of 250 GB. Both of these drives appear in disk management, so that the computer knows and is able to see are how many gb on them. Apart from this recognition, when I open the start menu and press computer, it only shows my USB and my CD player, nor of my hard drives. I know that computers are connected correctly as they hum and dry as usual. I am very worried about what is, be it a virus, bad connection, settings that have been changed for any reason any.

  Please help me understand why Windows 7 won't let me access my files through programs, but not in Finder Windows, I have very important files on this computer that I can't lose!

  Windows 7 has a feature of self defense which is a pain.

  He doesn't like files from other computers,

  Right-click on the folder and select properties and see if there is a release button.

  Repeat for external drives.

• I need help about illustrator. I have the portable version of CS6, install and won't let me open the program. I get the error: 1 I have windows 7

  I need help about illustrator. I have the portable version of CS6, install and won't let me open the program. I get the error: 1 I have windows 7

  Error code 1 is often associated with permission issues. Have you tried to install Illustrator in a new user account with admin rights? If you want to download CS6, here's how to get it through creative cloud: html http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.

  Let us know how it goes.

  Concerning

  Stéphane

• I am a student and have this version of CC. I've updated my card number and still, it won't let me open or use one of my applications such as photoshop or illustrator. Could someone help me please? I need this to work!

  I am a student and have this version of CC. I've updated my card number and still, it won't let me open or use one of my applications such as photoshop or illustrator. Could someone help me please? I need this to work!

  check your account to ensure that your payment has been processed using your adobe id, https://helpx.adobe.com/x-productkb/policy-pricing/remove-credit-card-info-adobe-account.h tml

  If she is, log out and then back to your desktop app cc using this same id adobe, connect and disconnect activate Cloud Creative applications

• I upgraded to all creative cloud applications and now it won't let me use applications such as Illustrator for my trial is up. I was told that my subscription was for all applications!

  I upgraded to all creative cloud applications and now it won't let me use applications such as Illustrator for my trial is up. I was told that my subscription was for all applications! Should I just uninstall and reinstall because I'm being upgraded or the technicians have been too lazy to change my subscription?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• Tor Browser won't let me set master password

  Tor Browser won't let me set master password

  Thank you FredMcD for your time and effort. I spent all morning going through the number of entries in the link you provided. Unfortunately, none of them could solve the problem--directly.

  However...

  I learned so much about all the obscure and esoteric settings available and how to handle that I was able to synthesize a solution intuitively:

  • First of all, I carefully removed all traces of Tor with an advanced uninstaller.
  • After reinstalling, the browser made his usual routine of Premiere and opened.
  • An information bar first time upward offered access to privacy and security.
  • I AGREED and unchecked the first box (disabling Private Browsing).
  • The program itself given running and I was able to set my master password.

  Private browsing, but also permanent Private Browsing, can be manipulated, turn it back on, then back to the convenience of the user, according to the needs of any particular situation. Note, however, that, under any form of PB, storage and use of password is removed.

  Note that I did all the steps above (and many other things) throughout my diagnosis, but only AFTER I had already started using the browser (by playing and by checking the various options), which I think automatically some of my preferences of profile defined until I could do it manually. Alternatively, it could be a bad installation in the first place (questionable), or a combination of these factors. Whatever it is, it worked.

  Regarding support in Mozilla, I am impressed by the volume and diversity of the information contained here, as well as the good Samaritans like you caring nature. However, almost all the documents that I have met is Firefox/Thunderbird-centric.

  A search for Tor showed very little data and nothing similar to my case. By its very nature, a software like Tor would naturally by default an option like private browsing. But how many people know that it kills so the ability to use passwords? Even if the Tor Project is based on the Mozilla engine, I think that the people who run the project should be implemented their own support system or lend a hand here and may not return the ball to well-intentioned donors like you and your employees.

  But in any case - problem solved, thanks to you and those who, as lend you time and advice to a complete stranger.

  Now all I have to do is to find extra time to monitor these pages so that maybe, someday, I can return the favor.

  O

• HP Deskjet 1050 suddenly won't let me not crop the borders

  Hello

  I got this Deskjet 1050 for a long time and it has always worked without problem. Suddenly, it won't let me adjust the borders on the pictures. I try to crop and save some pictures of my high school Yearbook. I did several times in the past with no problems whatsoever. Of course, with a directory, you should never close the lid down, but it remains always cropped photos directory in the past, so why suddenly prohibited?

  Instead of the usual line right with arrows at both ends, when you move the border, I am a smaller image "squareish" who will not let me enter the border and drag. BUT, if I just put a single photo or a junk mail envelope in and the scanner, I can crop very well. The only difference is that the lid is closed completely.

  If this quirk would be normal by its design, I would say very well, but why all of a sudden after all these years?

  I would appreciate it so any ideas you useful people.

  You care.

  Mike

  Hi dwarf, please provide the screenshots.

  I had tried the scan on a printer of laboratory with a single document, and the other with the lid open and was able to crop the picture in both directions. So I do not know why your software is not allowing the harvest. It shouldn't make a difference if you scan a single page or a brochure for the scanning software allows you to crop the image. It might be software related. Try the different settings of the software to see if that makes a difference.

  When you scan the document, you are by clicking on the icon of the culture and appropriate on the right of small black squares, to crop the image?

  Try changing the size of scanning and scan an entire Document to see if it makes a are of different size, a difference.

  You can always scan the photo, save it and then open it in Paint under all programs, crop and save the image there as a work-around.

  Thank you.

• I can't get my HP Officejet 4300 series printer to print. When I right click, it says 'offline', but it won't let me change it to "in line". "." Any suggestions? Thanks /.

  I can't get my HP Officejet 4300 printer to print.  When I right click, it says 'offline', but it won't let me change to "online".
  Any suggestions?  I feel I have tried everything. What happened in the past, however, if I "right click", I could change to "online".
  but now it won't.  What can I do else?

  Hello

  1. have there been recent changes to the computer before the show?

  Method 1: I suggest to follow the steps provided and check if it helps.

   http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&LC=en&DLC=en#N71

  Method 2: You can also try running the fix it from the link below.

  http://support.Microsoft.com/kb/2027593

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

  Hope this information is useful.

• I got a HP LaserJet P1006. They won't let me install. I just got a new pc. and I was installing in the new pc.

  I got a HP LaserJet P1006. They won't let me install. I just got a new pc. and I was installing in the new pc... It of getting so far and keep coming back me and I do and then click Next. Then her ' tell me to go back...

  Hello

  What is you get the exact error message?

  You have the required drivers for the printer?

  If you have problems installing a printer, or if you have added a printer but are unable to use it, you need to maybe install or update the printer driver so that it is compatible with the version of Windows you are using.

  Some drivers that come with Windows, are available through Windows Update, or are registered on your computer through the hardware installation process and are ready to install. In other cases, you will need to install the drivers using a CD or DVD provided by the manufacturer of the printer. To install these drivers, follow the steps to use the Printers folder. If the driver you need is not already stored on your computer or if you do not have a CD or DVD, try to search the website of the manufacturer of the printer to see if you can download and install from there.

  I recommend you go through the manual supplied with the printer first. The manual includes the steps that will lead you through the installation process.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01179194&tmp_task=setupCategory&LC=en&DLC=en&cc=us&product=3435684&lang=en

  Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software Internet.

   

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

  Let us know if this helps

  Concerning
  Anthony.

• Error in installation and now won't let me install it

  I installed the trial version of Illustrator 20 minutes ago. But there was an error with the installation and I got an error message saying I would like to uninstall and try again. If that's what I did. Now I tried to install again but creative cloud won't let me, saying "trial expired" even though I just installed about 20 minutes ago. What should I do? I know that printing is in Portuguese, but I hope you understand what was perhaps wrong.
  

  Hi Leonorfs,

  As you get a message trial has expired, I ask you to try the steps mentioned in this link:software Adobe to trial has expired at the beginning and share the results.

• Adobe Application Manager won't let me open my purchased Production Premium 5.5 software. Help, please!

  I used my cs5.5 Production Premium software for over 3 years with no problems at all. Today, I tried to open the Adobe Application Manager window popped up and Illustrator. I clicked on the button "accept" the Adobe software license agreement. He then asked my software license number. I typed in and a green checkmark showed by checking the correct number. I clicked on continue and then it comes back to the Adobe software license agreement... I agreed again, given my license number, again, etc, etc... basically, AAM won't let me access my software.

  I tried to uninstall MAO, but the software does not open and he said MAO to open Production Premium software... I reinstalled and the absurdity of number of license/accept even ensued...

  It doesn't seem to be any problem on my account on adobe.com. There seems to be an error with the software (outside the AAM is a little awkward).

  It may be useful to note that in the error messages after you have uninstalled MAO, he said that my software was a 'trial' and the AAM was required to perform the test. I don't know if something is communicating to the MAO that I use a software test... but by typing in a number of valid license does not seem be recognized or used by the software to fix the problem.

  What should I do to open the programs I bought? Help, please!

  Cloud of reading takes up https://forums.adobe.com/thread/1584746 for some ideas

• Illustrator doesn't let me change my race weight the foregoing or less than 1 pt. How can I fix it?

  I'm trying to paint digitally on a jpeg of a pencil drawing I did. However, Illustrator is not letting me change the weight of the race of my brush what either above or below 1 pt. Does anyone know how to change this problem? I looked online, but so far everything I've tried has failed. Can someone help me?

  In fact I just somehow fixed. Apparently, I had to choose a certain option brush? In any case, thank you very much for your help I appreciate it =)

• I have the error Code: 2 for update my cloud and it won't let me uninstall it or anything

  I have the error Code: 2 for update my cloud and it won't let me uninstall it or anything

  Hi amanda,.

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html

  Kind regards

  Sheena