Document jam on OfficeJet 4500 feeder

I have a little time OfficeJet 4500, which suddenly decided he wouldn't feed the paper in the tray.

It is quite difficult to see anything there and can't even drag open a portion of a sheet of paper in there once you have lifted the doc albums magazine cover.  Looking inside the second level down where the sensor of the original document and the main entrance drive roller, shows nothing unusual either.

When I use thedoc feeder, he shoots at the start in the first 2 '' or so the sheet of initial position it's ok and then it jams. Jam is a place lumpy at the top of the first sheet on the side closest to the front of the printer.  During this time the other side of the feeder is pulling this sheet inside like crazy!

It is obvioously something contagious, but you can't see an obstacle and cannot drag even a strip of paper just to 'feel' of an obstacle.  It isn't there a foreigh object, and then somewhere in there is probably broken.  It's a bit of a black hole!

Ideas welcome!

Hi etbrown4,

Check the private message, I sent and let me know if this helps solve the problem?

Tags: HP Printers

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