does not Aspire switch 10 windows 10 November update no sound

Hello. IM new. I have a aspire switch 10. completed the update of windows November 10.

No sound since then. not even HDMI.

have the codec realtek audio with intel wdm ESS.

contacted ms support advised that I need a driver for realtek uptodate.

If anyone has experienced this? I tried all the steps obvious when things doesn't work for example update driver, uninstall / re installation, configuration, etc. etc. Support of ms also tried many things including catering.

any help would be appreciated.

JAV

OK, we're going to update a few things:

BIOS:

http://global-download.Acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.18_A_A.zip?acerid=635811629128805837&S...

Pilots of the platform:

http://global-download.Acer.com/GDFiles/driver/platform%20Drivers/platform%20Drivers_Intel_1.0.0.106...

Realtek:

http://global-download.Acer.com/GDFiles/driver/audio/Audio_Realtek_6.4.10041.4257_W10x86_A.zip?Aceri...

Once this is done, please check if you seem to work.

Tags: Acer Tablets

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