Double glazing 8?

I hope that I am able to receive help on this problem. Thanks to anyone who can help me to put an end to this nightmare that I am experiencing. I bought a new Lalonde Acer with windows 8 is installed. I opened an account MS and put on learning the system of windows 8. Shortly after, I opened my account of MS, a tech to em... or so, he said, said that after that I opened my account, MS detected some problems and said that they install windows * for me once again to get rid of the technical problems that I had supposedly. Since the opening of session and then will receive there are two screens of password that I go through. They say the other 'user'... and there is nothing else than me. After that I entered my information to connect... I'm going on the tiles and select an item, and when I get the program... He turns back to the tiles once more. I don't have sound and many pop - up produce all too. I have 9.6 GB left on my hd 280 gbs. The disk is full of nothing but system files. I was told by a technician by phone that I had two copies everything!

I want to delete the files I don't no need and have my laptop works properly. I'm not absolutely not tech savvy. If I go to restore... This function restores my knees to its normal state? What should I do to put an end to this nightmare. Now, I have a laptop I'm afraid to help. I trusted to MS to help me, but so far no answer. I'm ready to release some personal in quant to make contact with me to guide me step by step and who helped me.

This was very definitely a scam trying to get your information. If you he allowed access the same unless you need to do is to change all passwords immediately, and if it was me I would do a complete reset. If you have given them access to your computer you probably gave full access to everything on your computer, including bank accounts and documents and payment cards and accounts. Next time (and there may be a next time, I was called twice) just hang up immediately. Hope this helps and if you need any additional aid station and we will be happy to help you.

The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

"When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

If this has answered your message please mark as answer.

Tags: Windows

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