Downloader blocked 70% way by download

I am trying to download about 15 GB of photos of revel on an external hard drive on a Mac under El Capitan. I tried downloading about 6 times; the Downloader always stops and the white field empty after that about 70% of the download is complete. The first files are very good on the hard drive, and there is enough space to store. Any ideas why the Downloader will work but not complete the download? The icon remains visible and active, but frozen at about 70%. I won't lose my remaining photos otherwise.

Melissa,

We tested the downloader using several varieties of external hard drives and versions of Mac os. However, there are reports who, for some reason in certain circumstances, the BONE loses the hard drive during the long download time. In all cases, download to the internal drive was the best solution.

If you have space on your main computer I would try to download on your internal drive - then after the transfer use the finder to copy the contents of your download on the external drive.

If you have no free space on your internal drive try temporarily freeing space.

If neither is an option above ping back and I'll have to follow-up to send you.

Jason

Tags: Revel

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