Downloads of update but the message continues to say that I have an update to install

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• try to get on the internet with my new dongle a message continues to say that I have security certificate errors

  Dongle doesn't work, get errors certificate on the screen

  Hi I have a pc, and when I try to get on the internet with my new dongle, a message repeat myself that I have security certificate errors, so I can't get on the net to fix and I don't know how to resolve this, the pc was origanally used for a modem by my sister. Does anyone know how to solve this problem.

  Hello

  1. What is the brand and model of the dongle?

  2. have you installed the drivers from the dongle?

  If this is not the case, the same install from the manufacturer's Web site.

  I suggest you to contact or visit the site of the factory to install drivers and check if that helps.

  I hope this helps.

• Try to download Adobe Reader, but the message "Unable to load Application configuration."

  Try to download Adobe Reader, but the message "cannot load configuration of the application.  What can I do to get Adobe Reader?

  Download the installer from http://get.adobe.com/reader/enterprise/

  If you would like more information, please indicate your operating system.

• I've updated to 6, but the home page still says that I'm not on the latest version.

  I updated 2 times but the home page still says that I'm not on the latest version.

  What you set as your home page? The default Firefox homepage have a message like that. In addition, you have posted here with Firefox 6.0 - the latest version.

• My free trial has ended and a week later, I received a notice asking if I wanted to continue my trial of Lightroom.  I clicked on "continue", it says that I have a "reduced" version of Lightroom.  I intend to purchase the full version, but I want to su

  My free trial has ended and a week later, I received a notice asking if I wanted to continue my trial of Lightroom.  I clicked on "continue", it says that I have a "reduced" version of Lightroom.  I intend to purchase the full version, but I want to assure you that when I have cked button of the trial to continue"that I didn't sign upward for a subscription to Lightroom.

  No, unless you enter credit card details and you buy manually, it will not automatically subscribe to any subscription.

  You can go ahead and buy the full version.

  You can buy subscription creative photography of cloud which includes Photoshop and Lightroom for $9.99 per month.

  Or "

  You can purchase the standalone version of Lightroom that comes with serial number,

• I'm trying to reinstall my program elements 2 photoshop again - I did successfully in the past, but now, adobe does not accept my serial number. The message I get says that this isn't an Adobe ID. What should I do?

  I'm trying to reinstall my program elements 2 photoshop again - I did successfully in the past, but now, adobe does not accept my serial number. The message I get says that this isn't an Adobe ID. What should I do?

  Find the serial number of your Adobe product quickly

• My XP VM is enabled but the backround becomes black and and the internet comes up saying that I have to upgrade to windows 7. What to do.

  Hi all

  I have a virtual xp machine but the backround becomes black and and the internet comes up saying that I have to upgrade to windows 7. What to do.

  It is activated

  What should do

  Danbot 1

  Hi Danbot 1.

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum TechNet for assistance:

  http://social.technet.Microsoft.com/forums/en-us/w7itprovirt/threads

  Hope the helps of information.

• I have a subscription to the CC - this to say that I have access to both bridge?

  I have a subscription to the CC - this to say that I have access to both bridge?

  Same answer: Yes.

• I am trying to download Photoshop on my new computer and it says that I have a plan and I had to update payment information. I did and now I'm stuck... What do I do now?

  I used to have Photoshop and Illustrator on my old computer. I stopped using this computer and bought a new one. I logged into my Adobe account and tried to download the Plan you have for $39.99, which gets you all the programs, but it took me to a page that says that I have an account and I need to update my payment method. I've updated my payment method and now I want to download Photoshop on my new computer. What should I do now?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• my window media does not play wen I insert the dvd disc it say that a compatiable device is not install please tell me what I need to do thanks.

  Hello my pblem is that my Windows media player does not play wen I insert my dvd disc it say that a compatiable device is not installed please help me thanks in advance

  Hello

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Anyone receiving calls from Microsoft Windows (call center from India by the sounds of it) saying that you have a corrupted file? Or is it a scam?

  We received a call last night from someone who claimed to be the Windows technical department saying that our computer has a file corrupted Microsoft on this issue.  First name: Richard Williams.  0261 004030 callback number.  Sounds like an Indian call center.

  I can't believe that cold Microsoft calls people.

  A quick search on google news suggests that people in Britain were targeted by something similar.

  It's a scam.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/please-read-Don

• Receives the message pop up saying that my laptop is very insufficient disk

  Original title: A SPACE DRIVE TOO

  Hello! I get a message saying that my laptop is running very low disk space even if I had deleted multiple files as well as up to 1 GB. I also ran several hours of disk cleanup, but it still happens and when I checked the local disk C, he said still left 0 bytes. Please tell me why is this always the case and how to fix this annoying problem. Don't expect me not to download any software because the ToolTip indicates a space low disk so cannot download anything. I also tried to uninstall Trend Micro and TeamViewer to save more space but got an error message and I tried to go inside to remove all files and folders, but some could not be deleted because it is connected to another file or folder or something like that. So kindly help me with all these problems as soon as POSSIBLE. Thank you!

  Hello

  Also check how much space system restore uses:

  http://Windows.Microsoft.com/en-us/Windows7/how-much-disk-space-does-System-Restore-require

  See you soon.

• Adobe Flash Player 18.0.0.194 is installed, but the plugin check, it says that adobe Flash 17.0.9.18 is exceeded, even if I have the latest version of Flash.

  I have a bit of a problem that does not appear on another computer. I am running Windows 7 and on one of my computers in the office and it is visible in Mozilla Firefox Adobe Flash played being updated and overwhelmed at the same time. I have the latest installed flash player which is 18.0.0.194, but it is still announcing Adobe Flash Player 17.0.9.18 and says that it is obsolete. I checked my system with a few technicians as well and it is very clear that only Flash Player 18.0.0.194 is installed on my system for Internet Explorer and Firefox. We are at loss as to what is happening or why it shows this error. I don't even have Adobe Flash 17.0.9.18 installed on the system. With the computer always upward in the shop, after a week and make a ton of search in the forums, that we are all at a loss of what is happening. We tried to uninstall Firefox and reinstalling and that did not help. We also tried to uninstall Adobe Flash and reinstall a new version of it as well. None of them is the problem. Firefox reset as well didn't help either. Being that this happens only on one computer I think it's a very strange situation. Y at - there anyone out there who has an idea of what is happening and how to fix or is really something that can't be fixed? There is no virus on the system. Yes, I tried the update through the update button as well as trying to go directly to the site Adobe itself. Any help would be greatly appreciated.

  Well, I just thought about it all now, but I still want to thank you for your help. You'll love the answer too. I was literally looking at the plugin page and I saw 17.0.9.18 and I arrived just to scroll to the bottom of the page where he showed another application like 17.0.9.18. Guess what he listed as. Real Player. I uninstalled Real Player cloud of programs and it solved the problem. The problem is that stupid little icon appears as Adobe Flash up and in fact what we really know that for 17.0.9.18 is true cloud player. Boy, heaven's to betsy, if anyone out there has the problem I did I sure as hell hope it helps you too. Thanks again for your help. I use no loss anyway so no Real big Player cloud for me. XD

• I need to reinstall my apps, but the Director of CC says that the apps are all still installed

  I dealt with some problems with my computer after a power failure.  I had the hard drive replaced and the operating system reinstalled by a technician.  I reinstalled my Adobe apps a few days ago, but I have a few questions.  The technician suggested that I trash all my adobe files and download and re-install.  The Director of CC show again all the apps are still installed and will not let me download again.  I downloaded the adobe cleaner application and who ran but the Director of CC desktop always shows as installed applications listed.  Could you please tell me about the best way to solve this problem?  Thank you.

  Hi MediaSusan,

  Rather than move the apps to the trash to uninstall them properly.

  To uninstall the app under Mac

  ---> Finder---> Applications---> Utilities---> Adobe Installers uninstall all Adobe applications together.

  Launch the creative cloud Office---> logout (from preferences)--> sign of return to

  It will begin to show you the opportunity to install these applications.

  Thank you

  Kapil

• We will seek answersmy updates microsoft continues by saying that I have to install window vista service pak 1

  When I check the update of windows told me that I must go down load windows vista service pak 1, so I do the download and in a few days it says I need to download the same service pak 1.  I can't get to download service pak 2 because I repeat that I need service pak 1.

  Hello

  Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

  It will also tell you here what Service Packs, if any, are already installed.

  Then, choose the download of 'bit' OK to use to install Service Packs, first of all the installation of SP1.

  Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

  Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

  Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

  And if you have any problems:

  There is a Forum that Microsoft has put in place for problems with Vista Service Packs. If repost you the Forum they will definitely try to help you here...

  http://social.technet.Microsoft.com/forums/en/itprovistasp/threads

  See you soon.