I have a subscription to the CC - this to say that I have access to both bridge?

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  Hello

  For questions related to the application, Windows Live, Windows Live Support professionals/moderators will be best placed to help you. I recommend you to ask your question in the support forum for Windows Live for assistance:

  http://www.windowslivehelp.com/

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• I just bought a Seagate Back Up Plus, but when I try to format it with the disk utilities it says that it cannot do. The other option is to use the software Seagate provides to do my job of Mac with Windows. Is this right?

  I just bought an external hard drive Seagate Back Up more to use with my Mac. I have several old without the backup function. I formatted them with the disc on my Mac utilities. This is not the format. It says that it failed because of mounting problems. First of all is it possible to format it with disk utility? Otherwise, it's good to install software that provides Seagate that will allow my Mac work with Windows? IM don't like this idea, but...

  Kootkid wrote:

  I just bought an external hard drive Seagate Back Up more to use with my Mac. I have several old without the backup function. I formatted them with the disc on my Mac utilities. This is not the format. It says that it failed because of mounting problems. First of all is it possible to format it with disk utility? Otherwise, it's good to install software that provides Seagate that will allow my Mac work with Windows? IM don't like this idea, but...

  If I understand the question - if this drive will be used for both copies of backup for Mac and Windows-R/W, you should leave a Windows machine format the drive for fewer problems.

  Mac will need software http://www.tuxera.com/products/tuxera-ntfs-for-mac/ for the ability of NTFS R/W or similar

  I would certainly recommend format the drive to remove a remnant of the software pre-installed on the new drive.

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  Hello

  The issue of Windows 7 you have posted is better suited for the public on the Silverlight Forum. Please ask your question in the forum Silverlight Installation and configuration.

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  Visit our Microsoft answers feedback Forum and let us know what you think.

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

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  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

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• My XP VM is enabled but the backround becomes black and and the internet comes up saying that I have to upgrade to windows 7. What to do.

  Hi all

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  It is activated

  What should do

  Danbot 1

  Hi Danbot 1.

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum TechNet for assistance:

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  Hope the helps of information.

• Anyone receiving calls from Microsoft Windows (call center from India by the sounds of it) saying that you have a corrupted file? Or is it a scam?

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  A quick search on google news suggests that people in Britain were targeted by something similar.

  It's a scam.

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• I'm trying to reinstall my program elements 2 photoshop again - I did successfully in the past, but now, adobe does not accept my serial number. The message I get says that this isn't an Adobe ID. What should I do?

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• I created a pdf file on my computer that has several links to to other PDFs, word documents, etc. When I send this to people that they cannot access the links. Probably because the files in the links are only stored on my computer. Any ideas?

  I created a pdf file on my computer that has several links to to other PDFs, word documents, etc. When I send this to people that they cannot access the links. Probably because the files in the links are only stored on my computer. Any ideas?

  Of course, it's an option as well. You can attach files to the main PDF file, or you can merge all files into a single PDF portfolio.

• I paid a monthly subscription, but the room light informs me that the time has expired and you pay. I do so I can work with photos?

  I paid a monthly subscription, but the room light informs me that the time has expired and you pay. I do so I can work with photos?

  Hi Edward,.

  Please check the help below document:

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  Kind regards

  Sheena

• I bought Acrobat Pro DC after a trial and when I go to the to use it says that I need to buy it.  I downloaded and executed.  What I am doing wrong?

  I bought Acrobat Pro DC after a trial and when I go to the to use it says that I need to buy it.  I downloaded and executed.  What I am doing wrong?

  Hey nicolettemunozconsulting,

  Please post on the Adobe forums.

  Once you have downloaded Acrobat Pro DC, begin the 'demo' and provide the Adobe ID (if it is a subscription) or the (if allowed) serial key to activate the software through the Activation dialog box that appears.

  Please see the below link mentioned the same thing:

  Installation and activation of a product to try to buy &

  Let me know if this helps.

  We hope to get your reply.

  Kind regards

  Ana Maria

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• When I turn on my computer it tells me that I need to activate windows. I click on 'YES' it takes me to the activation page and says that Windows is already activated.

  Windows XP Activation loop.

  When I turn on my computer it tells me that I need to activate windows. I click on 'YES' it takes me to the activation page and says that Windows is already activated. All I can do is, click 'OK' and he takes me into a log on screen with my name on it and goes through the same process, as described at the beginning of this statement. I'm in a loop. The only way out is to wipe my hard drive and reload windows new who, within 30 days, it will do no doubt once again. How to do this?
  For 3 years I rebooted my computer. That's why I reloaded it in the first place. I sent this version of Windows XP by Microsoft and have recharged the system at least 4 times in the past 10 or 11 years.

  Ken

  Hello

  1. don't you make changes to the computer until the problem occurred?

  I suggest you to see link below and check if it helps.

  You are prompted to activate Windows XP or Windows Server 2003 every time that you start the computer:

  http://support.Microsoft.com/kb/312295

  Hope this information is useful.