I need to reinstall my apps, but the Director of CC says that the apps are all still installed
I dealt with some problems with my computer after a power failure. I had the hard drive replaced and the operating system reinstalled by a technician. I reinstalled my Adobe apps a few days ago, but I have a few questions. The technician suggested that I trash all my adobe files and download and re-install. The Director of CC show again all the apps are still installed and will not let me download again. I downloaded the adobe cleaner application and who ran but the Director of CC desktop always shows as installed applications listed. Could you please tell me about the best way to solve this problem? Thank you.
Hi MediaSusan,
Rather than move the apps to the trash to uninstall them properly.
To uninstall the app under Mac
---> Finder---> Applications---> Utilities---> Adobe Installers uninstall all Adobe applications together.
Launch the creative cloud Office---> logout (from preferences)--> sign of return to
It will begin to show you the opportunity to install these applications.
Thank you
Kapil
Tags: Adobe
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