Drive DVD Ram not recognized Equium A60

I have an Equium A60, a little more than a year and a half.

The problem is that the DVD/CD drive is not found in windows Explorer or in my computer.

It can be seen in Device Manager, but it is an explanation of mark next to him. I uninstalled the drivers and reinstalled them by uploading them on the Toshiba site, but it's always the same.

Is the only solution to use the recovery CD?

Hello

The new installation of the OS is a last chance, but before you will recover the OS with the delivered Toshiba Recovery CD I would recommend to try the procedure described on the Microsoft support page.

Maybe it will help you. Otherwise you can try reinstalling the operating system

Tags: Toshiba

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