Drive DVD - RW USB NLS - light scribe does not detect

Hello

I bought this hp USB because it was marketed as compatible lightscribe. But now, after that I have pluged in it and lightscribe software installed, the software says that it cannot find the lightscribe discs.

I also have sought solutions/drivers online, but couldn't find it, anyone know what I need to install to get this external USB to burn lightscribe labels?

Thank you in advance, if you need more info or details, I'll be happy to tell them!

(on windows 7.1 and the reader product no is A2U57AA)

Hello

Must be a mistake, because the specs (same page) says only: "supports 8cm and 12cm CD discs and DVD family DVD single/double layer (PTP/OTP), DVD-R (3.9GB/4.7GB), borders Multi DVD-R, DVD-RAM, DVD-R DL, DVD + R, DVD + R DL, DVD - RW, DVD + RW, CD-DA, CD-ROM, CD-ROM/XA, Photo CD, multi-session, video CD, CD - I FMV, CD Extra, CD Plus. CD - R and CD - RW ", only the software. My suggestion: call HP in your area to find out.

Kind regards.

Tags: Notebooks

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