Driver printer installation problems

Similar Questions

• PHOTOSMART AIO C309a PRINTER installation problems

  Hello. First, I installed theC309 with the cd that had top windows7. and hp solution Center isn't open might 14.1. Did a new install of HP web site with 32-bit windows driver software 7 that everything was great, even the center of solution a few days later, when I tried to sweep the center of solution would not open again with the same message on installation is not complete. He invites you to plug usb, but if you do that you lose your wireless connection and the solution Center does not always open.

  I was on the page of AMAZON review for HP printers and saw so many people frustrated with installation problems. The printers that you have always been for me, but I spent way too much time with their installation lately there is any real help out there / I tried all the patches and updates to your web site.

  Hello, I had the network utility, but not the scan utility so I tried and it seems to have solved the problem of the question. The HP Solutions Center now works and gives an assessment of own health with the exception of a few problems of façade YOU THANKED me.

• Printer installation problem. Watch is printers and fax machines, but does not print

  I had to move my printers due to a collapse of the motherboard.   I moved my HP DeskJet 710C from a computer (under XP SP3, through LPT1:, where he was part of a network home and works very well) to another computer, also under XP SP3 on the same network, but who doesn't have a printer port.   I replace the cable with a USB printer and I tried to install if via a port USB001 printer.   The machine seems to install the printer (manually - it is not automatically find) and it shows in the printers and Faxes folder.   However, it does not print.   Any document disappears into the other, is not listed as a document to print, but it does not reach the printer.    I did everything I can find listed on the HP web site and run the FixIt program nothing works.   A search for network printers, are looking for a printer, provides a list, of which some are listed as invalid.   I think that I had uninstalled to printers to my computer until I tried to install this printer.   Now, I wonder if these "invalid" entries are mucking up of my installation.   How can I remove 'Invalid printer' names in my list of installed printers.   It seems in any simple way.

  I have my sure others must have had similar problems, but I can't find it on the net.

  Any help would be welcome.

  Thank you

  writing in the new message: * e-mail address is removed from the privacy... *

  Thank you, Tom,.

  I have found no useful HP support. They seem to only want to buy a new printer, but if I can't install my old I'll be able to install a new one? Or > when you think that you download using them, you actually download scanning for the third-party driver software, which has then finds all kinds of driver problems > and wants you to pay to get them replaced or updated.

  This isn't HP; That's the scammers try to sell you anything for an exorbitant price.

  As the computer receives automatic updates from Microsoft and works well otherwise, I do not trust software that detects problems everywhere in my machine. Or am I > stupid? Or is it driver/driver scanner software update that you can trust?

  Most of the pilot sites is not trustworthy. I used Device Doctor and found useful. There no drivers to download IIRC; It just tells you that drivers must update and where to find them. Here is an article on this subject (and no, that Thomas is not me):
  http://mintywhite.com/software-reviews/maintenance-software/device-doctor-totally-free/

  I'm still a little worried about 'Invalid printer' entries in my system network and feel that if I could get rid of them, I could make progress. When I try > print (via USB connection) my wireless network camera flashes with enthusiasm, typical activity out via the wireless network. The file is certainly went > somewhere, because it is more listed as a document to print.

  What printer you put as a default? This should be where the printed document (Word of the device - expected :-)).

  SC Tom

• Network printer installation problem

  In safe mode, delete the printer and spool driver files. To do so, start Microsoft Windows Explorer, and then delete all files and folders in the following two folders (where C: is the drive where you installed Windows XP):

  • C:\Windows\System32\Spool\Printers
  • C:\Windows\System32\Spool\Drivers\w32x86
  Back to top

  Then, edit the registry warning serious problems can occur if you modify the registry incorrectly by using the registry editor or by using another method. These problems may require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. All first, remove Windows NT subkeys remove registry entries can be problematic for the Windows NT x 86 service subkeys. They may have been installed by the installation programs third-party printer and can interfere with the service of spooling print. Use the following steps to keep the drivers, print spools, and registry entries that came with Windows on your computer and remove all others who may ask questions.

  1. Start the registry editor. To do this, click Start, click run, type regedit in the Open box, and then clickOK.
  2. Locate and expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x 86

     View the list of subkeys (subfolders). There should only be the following subkeys:

     • Drivers
     • Print processors
  3. If there are any subkeys other than the subkeys listed in step 2, follow these steps:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, the asWindowsNTx86regkey, and then click Save.

        Note You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.

     3. Delete all the subkeys other than the subkeys listed in step 2. To do this, right-click each subkey is not on the list, and then clickRemove. Click Yes when you are prompted to confirm the deletion.

  Then, remove the registry entries to remove the printer drivers the potentially problematic printer driver subkeys, which may interfere with the printer you want to use. These may have been installed by the installation programs third-party printer. Use the following steps to keep the printer driver and registry entries provided with Windows on your computer and remove all others who may ask questions.

  1. Start the registry editor if it is not open. To do this, click Start, clickrun, type regedit in the Open box, and then clickOK.
  2. Search for, and then expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

     The registry entries for the printer drivers installed on the computer are stored in theVersion - x subkey or subkeys, where x is a number (typically 2 or 3).

  3. Export the Version - x subkey or subkeys. To do this, follow these steps:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, such asprint driver, and then click Save.
  4. Expand the Version - x subkey or subkeys and delete the printer driver entries. To do this, right-click each printer driver subkey, and then clickRemove. Click Yes when you are prompted to confirm the deletion.

  Thirdly, remove the registry entries for the default print monitors remove the potentially problematic print monitor subkeys, which may interfere with the printer you want to use. These may have been installed by the installation programs third-party printer. Follow these steps to keep the print monitors and comes with Windows registry entries and remove all others who may ask questions.

  1. Start the registry editor if it is not open. To do this, click Start, clickrun, type regedit in the Open box, and then clickOK.
  2. Search for, and then expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

     View the list of subkeys. It should only be the following subkeys for the default print monitors:

     • BJ language monitor
     • The local port
     • PJL language monitor
     • Standard TCP/IP port
     • USB Monitor
  3. If there are any subkeys other than the subkeys listed in step 1, do the following:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, the asMonitorsRegkey, and then click Save.

        Note You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.

     3. Delete all the subkeys other than the subkeys listed in step 2. To do this, right-click each subkey is not on the list, and then clickRemove. Click Yes when you are prompted to confirm the deletion.
  4. Exit Registry Editor.
  5. If you have a printer connected to the computer, disconnect the printer from the computer and restart the computer.
  Back to top

  Now, verify that the print spooler service is running to verify that the print spooler service is running. To do this, follow these steps:

  1. Click Startand then right-click my computerand clickManage.
  2. Expand Services and Applicationsand then click Services.
  3. In the Details pane, right-click the print spooler service, and then click Start (if it is stopped).
  4. Output of computer management.

  If you cannot start the print spooler service, follow the steps in the following article in the Microsoft Knowledge Base to start the print spooler service:

  919750 (http://support.microsoft.com/kb/919750/) you experience problems printing, display the printer icons and adding printers, the print service spooler does not work correctly, and you receive error messages related to printing on a Windows XP-based computer
  Back to top

  Finally, add a printer and print a test page if you have a printer is connected, reconnect the printer cable to the computer, install the printer by adding it to the computer through the Add Printer Wizard and then try to print a test page. To install the printer of your choice, follow these steps:

  1. Click Startand then click Printers and faxes.
  2. Click Add a printer. The Add Printer Wizard starts.
  3. Follow the instructions in the Add Printer Wizard to install the printer you want.
  4. Print a test page to make sure that you can print.

  If you can't always print or if you still receive errors of spool printing, go to the section "This corrects the problem? After above steps, I can't configure my printer via the network and after complete installation, an errormsg shpwing ' operation could not complete "and ask for the installation program."

  The portable operating system is windows XP SP3.

  Any body can help me to solve the problem.

  Hi Scott,.

  • What exactly happens when you try to install the network printer?
  • You receive an error message?
  • What is the network printer connected via an Ethernet or wireless?

  However, you can access the link below and follow the steps in the article to install the network printer and check if it helps.

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/print_connect_net_printerw.mspx?mfr=true

  You can also use the printer Troubleshooter in Windows XP and check if it helps. Access the link below and follow the steps to run the Printing Troubleshooter in Windows XP.

  http://support.Microsoft.com/kb/308028

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Printer installation problems

  Separated from this thread.

  Hi all

  This is the first post I do on the forum.

  In fact, I also have the problem with my laptop. It is a Dell Inspiron with Windows 7 (x 64). The issue began just after I installed the drivers for my HP Deskjet 1000 - printer J 110a. It only printed the page test and after that, he stopped working as well as other virtual printers who were there in my system (i.e: XPS writer, OneNote, writer DoPDF and PaperPort). I uninstalled the HP driver and the other the virtual printer drivers, but it is always invites me to install drivers when sending documents for these printers. After a deep search in the web, I think that the cause occurs due to the HP printer driver.

  I ran the Microsoft FixIt tool that is posted above, but it couldn't fix the problem. I have some solutions through changes to the windows registry, but here I think it's dangerous to do since I do not know much about the instructions that appear elsewhere. Thus, it would be very useful if someone from the community can provide a solution step by step to solve the problem without going to a system wipe-out.

  Thank you and have a nice day :)

  Make sure your Deskjet 1000 is NOT connected to the computer.

  If you have problems following the instructions below, let me know when the problem occurred, what happened, and the full text of the error message.

  Reinstall the XPS Document Writer as follows:

  1. Click Start , and then select devices and printers.
  2. Click Add a printer.
  3. Select Add a local printer.
  4. Select use an existing port.
  5. Select the Port of XPS , and then click Next.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS document writer, and then click Next.
  8. Choose the currently installed driver, click Next, and then click Finish.

  Note: If the XPS Port is not available, perform the following steps:

  1. Click on Add printer.
  2. Choose Add a local printer.
  3. Select create a new port.
  4. Select Local Port , and then click on Next.
  5. In the enter a name field port, type Port XPS, and then click on OK.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS Document Writer, and then click on Next.
  8. Select use the driver that is currently installed, and then click on Next.
  9. Name of the printer must be Microsoft XPS Document Writer, and then click on Next.
  10. Select the Do not share printeroption, and then click Next.
  11. Click end.

  Note: leave the XPS Document Writer as the printer default for now because the only other printer you have is the fax printer.

  When you are done with the above, restart the computer.

  • Open an application simple processing such as Notepad and type a few lines at random.
  • Go to the print function of the application (for example, file > print), select the XPS Document Writer as the printer and click on the button 'print '.
  • A window "save the file under ' should open.   Note the folder where the file should be saved (it's probably 'Documents' - you can change if you wish), type a file name that remind you and press the Save"" button.
  • Find the *.xps file and double-click it.
  • What is going on?  -The file should open the "XPS Viewer' and you should see the text you have created.

  Assuming all goes well, re - install the XPS Document Writer, follow these steps:

  Create a system restore point:

  1. System opened by clicking on the button start , right click on computer and then click Properties.

  2. In the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Click the System Protection tab and then click on create.

• In the System Protection dialog box, type a description, and then click on create.

Go to control panel > programs and features.  If there is no HP software installed, uninstall it.  If you uninstall all HP software, restart the computer after the uninstall is complete.

Go to the HP site and download the package "HP Deskjet full feature software and drivers", which is 46.5 MB download, or package "HP Deskjet basic drivers", which is a package of 16.9 MB.

http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-1000-Printer-series---J110/4066042/model/4066376#Z7_3054ICK0KGTE30AQO5O3KA30R1

I do not know that HP includes in its package "Full Feature", but it includes the "HP Toolbox" which allows you to check and set some parameters of the printer, to do some basic without any maintenance tasks doubt and notifies you of the low ink level.  You have really no software beyond the base driver, but it is up to you.

Find the package that you have downloaded, double-click it to run it and follow the on-screen instructions.  Connect the printer to the computer when you are prompted to do so.

Once the installation is complete, open Printers and devices.  If the Deskjet printer is already selected as the default printer, right-click on it and make sure.

Print a test page.

If everything is fine now, create another system restore point, restart the computer and then download and install DoPDF (http://www.dopdf.com/) or CutePDF Writer (which does the same and is also free) (http://cutepdf.com/).

If you need to reinstall send it to OneNote printer, we can do that too.

• Printer installation problem

  I installed an HP Photosmart C6280 all-in-One on a macbook pro with the Mountain Lion. The installation says it succeeded, but when I try to print I get a message indicating that the printer has not been installed correctly. It has an option to repair. A few seconds after I click I get a message that says Photosmart close unexpectedly. Any advice would be appreciated. Thank you.

  DO NOT use the CD.  Throw it out.  It is NOT intended for your version of Mac OS X.

  We will uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press on and press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall, it IS the Option of the scrubber, no button is labeled "washer".
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Microsoft ISATAP adapter #28 (device driver software installation problems)

  Hi all:

  Just started getting the following error when I start first in regard to Microsoft ISATAP adapter #28:

  Device driver software was not successfully installed

  Please consult the manufacturer of your device to help get this device installed.

  I'm totally familiar with this device and as a result, I'm not sure what relevance with regard to my OS.  What I need to download and install a special driver manually, or should I just ignore the error message above?  Care of my system:

  CPU:  Intel Core i7 - 4770 K CPU @ 3.50 GHz

  GPU:  EVGA GeForce GTX 770 (last WHQL Logo'd driver installed)

  RAM:  Corsair Vengeance DDR3 1866 MHz (running at 1600 MHz) DRAM Pro

  OS:  Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408 - 2045)

  Any help would be greatly appreciated.  Thanks in advance!

  Hello

  Peripheral Microsoft ISATAP Inter Site Automatic Tunneling Address Protocol is used to help the transition to an IPv6 infrastructure companies. T he card ISATAP encapsulates IPv6 packets using an IPv4 header. This feature allows the customer to carry IPv6 traffic over an IPv4 infrastructure. This approach allows organizations to migrate slowly to an IPv6 infrastructure without having to spend too much time and financial resources to convert the new infrastructure.

  This means that the Microsoft ISATAP device driver is an update which is specifically designed to connect to the network. This driver is not a requirement for your operating system. It's an extra update for a better network functionality. If your internet connection works fine, then you can ignore this driver. Otherwise, follow the solution below to solve this problem.

  Here are the steps you can try:

  1. follow the steps on this link to update the driver: update a hardware driver that is not working properly.

  2. run the troubleshooting of autopilot: hardware devices do not work or are not detected in Windows.

  3 try to uninstall and reinstall the driver.

  To uninstall:

  1. Click Startand then click Control Panel.
  2. Click hardware and sound.
  3. Click on Device Manager.
  4. Double-click the type of device you want to uninstall.
  5. Right-click on the desired specific device, and then click Uninstall. You can also double-click on the device and then on the driver tab, click Uninstall.
  6. Click OK to complete the uninstall. (Restart your computer so that the changes take effect).

  To reinstall:

  1. Open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.
  2. In the left pane, click check for updates. If there are any available updates, click the links to see more information about each update. Windows Update tells you if an update is important, recommended, or optional. Each type of update might include drivers.
  3. On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver you want to install and then click OK. There could be no available driver updates.
  4. On the Windows Update page, click install updates. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. Windows Update will tell you if the updates have been installed correctly.

  Let us know how it goes.

  Thank you.

• Office Jet 100 portable printer: HP Officejet 100 portable printer installation problem

  While it is installed via Bluetooth or USB I keep having issues get past requirements.  A notification appears, and says the only computer lacks the necessary USB software support. Installation of software on Lenovo Thinkpad Ultrabook. Model T460s thank you in advance for any help.

  Hello

  If you use the original CD, don't forget to download and run the latest software first installation:

  http://ftp.HP.com/pub/softlib/software12/COL36711/bi-90383-4/OJ100ML411_Full_14_en.exe

  Then, follow these steps to install the software you:
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• HP 802. 11b / g wireless network: HP 802. 11b / g wireless network adapter driver installation problems

  After installation of Windows 10 does not work me wi - fi, I can not find a compatible driver. The search I found one, but it gives me driver installation problems

  Hello @fede95,

  Thanks for posting on the Forum of HP and welcome!

  I'd be happy to help you with wireless driver problems you encounter since the upgrade to Windows 10.

  I will need to know your product number. You can follow the steps here - http://ow.ly/XnZL300dhzo - to find.

  I'm looking forward to hear back and work towards the resolution of this problem.

  If these steps solved your problem, please click "Accept as a Solution." You can also click on the "congratulations, Thumbs Up" on the right to say "thank you!"

• Problem installing driver printer

  Hi Pro,

  Can you help me how to install the driver printer Hp laserjet 1200 by sharing printer from a windows xp sp3 PC, because I have 2 PCs, 1 PC with win xp and aready istalled printer, printing is Ok - and sharing printer for 1 PC with Win Vista sp2.

  But when I use win vista PC connect to PC win xp to install the printer driver, I double click on the printer and install and then error: "the file ' *." ' INF' (unknown) is needed. I have aready downloaed excactly Driver for vista, but can't.

  So pls help me to solve this urgent problem. Thank you very much

  It comes with Vista, upgrade install and activate Forum.

  http://social.answers.Microsoft.com/forums/en-us/vistanetworking/threads

  "Connect to a network, mail and the Internet."

  They will help you with your question in the Vista Networking Forum above.

  See you soon.

  Mick Murphy - Microsoft partner

• Options to upgrade to internal hard drive on laptop computer dv2000t (installation problems)

  I need to replace a failed hard drive in my laptop dv2000t of 2006.  The drive I'm replacing was already a replacement car from the original 80 GB drive came with the laptop.  The first replacement 3 years ago (2008) was a 200 GB drive, which worked well for about 3 years.  But he just crashed (apparently).  I received warnings of imminent failure in 'Smart' car a week before, and then it finally is more start.  Subsequent tests on the extract disk show it as having failed in many sectors.

  I had no problem to order a spare for the first time in 2008, restore a backup image to original disk Acronis, installation, etc.  Everything went well in 2008.   So I assumed that all would be gone smoothly for yet another replacement and upgrade.

  In 2008, the drive I ordered was a W.D. (Western Digital, stick with the same brand as the original) disk SATA 2.5 inch 5400 RPM (200 GB).  It's a SATA (I) (1.5 Gbit/s interface).

  The first disc I ordered recently (March 2011) was a W.D 2.5 inch SATA II (3.0 Gbps interface) 500 GB 7200 RPM (from 'Black Scorpion' line of W.D.).   Got the disc image disc to it and she came to the laptop.  Unfortunately, at the start and after the screen BIOS, all I get is a black screen with a white cursor blinking fast at the top of the screen.  Apparently by car is not recognized by the computer?  Then I did some reading in some online forums and found some references on this laptop is made not with the capacity of disks more or 320 GB with 7200 RPM drives (because they're hotter than 5400 drives).  And finally, references to the SATA interface speed.  I ordered a 2nd drive, W.D "Scorpio Blue" line, this time above a 5400 RPM 320 GB drive (but still SATA II).  Same story, still does not work.  So I decided that maybe the question was the SATA speed.  So I found someone who still had a SATA plus old (1.5 Gbps) W.D. drive in stock.  It's a W.D. SATA 250 GB (no longer manufactured).  It should arrive in a few days - and I hope this one works!

  I would like to get some sort of confirmation on the white flashing cursor on the black screen at startup.  Is this typicalif the system could not find a bootable hard drive?  Also, is this SATA or SATA-II issue a probable cause of my problem?   I'm sure that there is nothing wrong with the new drives themselves and images restored on them, as readers will be installed them and available when I plug them in as external drives on my other computer.

  I was able to solve my hard drive installation problems.  It turns out that there is no problem with any of these new replacement discs, I ordered (thinking I had ordered some readers with the wrong specs).  It was a simple solution to the problem.  Restored readers were not start because there is no MBR (Master Boot Record) on the disks after restoring from disk images.

  I use Acronis True Image Home 2011 as my (backup) disk imaging software.  And I just did not understand how to restore properly backed up images on a new hard drive.  I had done everything right except that I had not checked the box to 'restore the MBR' - both do not understand what it was or what it means.  Once I checked this box and reimagee the new drive, it worked fine.

• installation problem Windows 7 64-bit with HP Deskjet F4580 All-in-One-printer

  Hello

  When I try to install the drivers of a

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-73875-1&LC=en&DLC=en&cc=us&...

  or

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-73705-1&LC=en&DLC=en&cc=us&...

  Setup fails with no message / errors when it goes from the stage: System check where I have to accept the "agreements of installation and settings" to apply the updates.

  He never comes to "preparation for installation system.

  any advice?

  Kind regards

  Jens

  MildredH,

  HP printer Installation Wizard should help you operational. Use the tool that can be found here:
  http://goo.GL/DlL9D

  Let me know the results, Best of Luck!

• HP C309g - m 3-in-1 printer Photo - problem of re - load software

  I'm on Windows 8;  I used this same photo printer 3 in 1 HP C309g-m on an older system of Windows 7.  I was able to use this printer for a year and so far this week, I had no problem.  I can print documents, but for now, I am unable to open the HP Solution Center to scan documents or images.   I don't remember if I had installed something new before you have problems.

  I restarted my laptop and printer, the error message reappears (unfortunately, I capture a screenshot of the error message).  I decided to uninstall/reinstall the software.  The uninstall appeared to go smoothly (I don't, however, have uninstalled the primary software first), so I put the software CD reinstall the drivers/software.   There is no option to install the software, only one option 'leave' (screen attached).

  

  I went to the HP support and downloaded the HP Print and Scan doctor.  I also used the HP printer install wizard for Windows.  Both seemed to work without a hitch.  The same HP C309g printer installation window came to download the software and drivers.  The download went through the entire process.  When I clicked on 'Finish', a time error msg (screen attached).

  

  On a previous Help topic, it is suggested to download CCleaner - I decided to do it, but I don't want to change my browser in Exchange by using the tool, so I cancelled the download.

  Here is the screenshot of my program list that shows there is "empty" remains of the downloaded software previously.  As you can see, the only software that today is a result of reinstalling is the HP Photo Creations & support Solutions Framework.

  

  Thanks for any help you can offer.

  M Carr

  Hello rcarr2013,

  Welcome to the Forums of HP Support!

  Your very informative post, I see that the Photosmart C309g software gives you a very difficult period, do not install it and allow you to analyze.

  I would suggest a few steps which I think will be very useful.

  • * If you use a USB cable to connect the printer, disconnect it.* *.
  • Since the Office Windows and R key on the keyboard
  • Type %temp%, press ENTER> last 7z Ouvrezledossier > Util> CCC
  • Run the L3 uninstall and restart the computer
  • Disable your antivirus / firewall.
  • Open the folder %temp% again, this time hit CTRL A to select all and delete the contents of this folder.
  • Disable start-up items; Windows key and R and then type msconfig. Click Start and disabled all the, and then click Services, hide all Microsoft and disable these institutions.
  • Download and install the latest version of Adobe flash player: Adobe Flash Player
  • Restart the computer and try to install, HP Photosmart Premium C309 all-in-One series full feature software and driver.

  Let me know if it has things working again.

• Scanner HP Scanjet 5590 Digital Flatbed, with the installation problem

  Hi guys,.

  How are you?

  I need to install the complete software driver Scanner flat digital HP Scanjet 5590 on a windows 7 PC, but it shows that the access is denied error. All PC's are in the area. I already tried installing both domain admin account but got the same error.

  Note: The base hp scanjet 5590 digital flatbed driver works ok, but with the installation of the complete software driver it shows that access is denied error.

  No problem in driver full installer on other PC with the same configuration and settings.

  Please find attached screenshots of the error and the system configuration.

  Thank you & best regards

  Arun Vergnaud

  

  

  Hi Arun,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you can not install the printer.

  I suggest you re-post your query on The TechNet Forums because we have experts working on this type of questions and for you help the better.

  Check out the link:

  https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Software for 2540 all-in-one installation problem

  Try to install the s/w for the all in one 2540 on an asus laptop running windows 8.1 64 bit. I get the error message c:\program 5 HP HP desk jet 2540 series\driverstore\yeti\hpvyt11.tnf install a driver package caller must be a member of the management group to install a driver package. As I am the only user on the laptop the full administrator rights so I do not understand what is happening

  Hi @Fish66,

  Welcome to the HP Forums!

  I see that you have a problem installing the software for your HP Deskjet 2540 on your Windows 8.1. I'm happy to help with this installation problem!

  To get help, I'll have to know the following:

  • If the printer is connected, wireless, or USB.
  • If the printer is able to make copies. Copy the text or mixed Documents.

  In the meantime, try the following:

  • Uninstall the software. Uninstalling the printer software. (In case it has been partially installed).
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install with the HP printer install wizard for Windows.

  Hope this helps, and hope to hear from you soon!