PHOTOSMART AIO C309a PRINTER installation problems

Similar Questions

• Photosmart Premium C309a print only the first column of the Excel worksheet

  Photosmart Premium C309a print only the first column of the Excel worksheet

  Hello

  I see you are having a problem printing to an Excel document.

  I suggest you install a default substitution such as the jet pilot desktop 990 c driver.

  You can follow this thread of Shane, who will show you how.

  After that, you can try printing again from Excel.

• AIO 922 printer connection problems. Does not print

  My AIO 922 printer won't print from my compuuter. I checked to see if it is a driver problem and the drivers are all installed and the firewall is ok not blocking, that's their a cleaner utility that may be used to solve this problem. It happened when I put Vista in the system. Error code maintains the communication is not available

  http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=PRN_ALL_A922&hidos=WW1&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

  Link above has Vista 32 bit drivers for your printer model.

  Try to uninstall/reinstall the printer according to the instructions from Dell.

  http://support.Dell.com/support/topics/global.aspx/support/my_systems_info/manuals?c=us&l=en&s=Gen& ~ CK = anavml

  Above is the manual for it.

  See you soon.

  Mick Murphy - Microsoft partner

• HP Photosmart Plus B210e Printing in problem of ink empty

  Two nights, my HP printer was big.  Yesterday morning, tried to print a document runs to black but nothing printed ink on the past.  Did not get the message "low ink".  Check the ink levels: all colors, including black were about 25 to 30%.  I was able to print in color, which is blue.  I unplugged my printer for about 30 seconds, reconnected and restarted my laptop.  However, does not solve the problem.  I have a HP Pavilion dv6-3230us laptop with Windows 7.  Another problem aside.  My laptop is about 2 years old and for about a week, I have beening to have another problem.  Having been on the laptop for about 30-40 minutes, it will turn off by saying that the laptop is trying to overhet [but I still ensure that the fan vents are clear]; so I called HP becaue it kept recurring for about 4-5 days; they had me download a diagnostic tool and conduct a test to make sure that HP and RAM were very good - they were; then told me to use the laptop as usual and call again if the problem persists.  This is still happening and I have to remind them once again.  But cannot understand what is happening on my is not printing in black ink.  any help is appreciated!

  Here is a link that can help you with the black ink cartridge print do not.
  http://goo.GL/KlEum

  You may need to replace the cartridges. Color cartridges blend to blend in the dark, to make a true black color. When the cartridges are low on ink, it starts to print quality problems.

• HP Photosmart B110: Solutions Center installs - problems of usb - only wanted to scan - how to install the scanner part

  -With the help of HP Photosmart B110

  -Use of Tower/Desktop computer running Windows 7 64 bit

  Printer/Scanner connected via WiFi to router

  -Printer part works, I can print to this device

  -Scanner is accessible via the device Web page.

  I want the software of the scanner Solutions Center.

  I can't install the Solutions Center on Windows 7 64 bit. Setup stops and says that I have USB hardware and driver problems. USB on my Tower is USB2 and USB3 ports. Everything works perfectly and the Windows Device Manager has no problem with USB drivers/devices.

  How can I install the scanner software (or all of the Solutions Center software)?

  Tried to look in the folder for the files of instsaller scanner, nothing seems to work. (pulled other positions where it not install Solutions Center). Computer is working very well, so my only option at the moment is to look through the device's Web page, but it is not the best. And I would like to use the software. Also one third of the software "fax and scan" software and windows does not see the connected B110 (probably because it is on a network and not directly plugged into a usb port), so these two options came out.

  HP forum, help please. Is there a way to bypass the usb part? I use this device on a network. Windows 7 sees (even if only as a printer), so also want windows to consider it as a scanner as well.

  Thank you

  Hi @jedi11csa,

  Thank you very much to get back again.

  I just talked with a few colleagues in this regard, and this problem seems to be more a matter of Windows operating system, if the computer displays that USB related errors as well as the installation had not yet reached the point where it asks you to select your connection type.

  Maybe it's an investigation that is best suited for community Microsoft Forums as my resources have been exhausted in this respect.

  I hope that you are able to find the solution you need.

  Thank you.

• HP Photosmart Premium c309a: get my laptop to connect to my HP Photosmart Premium c309a printer wireless

  I have the installation of the printer to my wireless network and all is well with her, the wireless radio works fine on my printer as well.  I downloaded the driver to set up my printer wireless on my laptop that is running Windows 7. I also get far as he try to complete the installation on my laptop and then it tells me it failed, over and over again. I tried to restart my priner and my laptop always the same results.  It will not install my printer on my laptop using the wireless setting and there is nothing wrong with my wireless. How to operate, set up the printer on my wireless laptop.  Now when I click on it to install it, and he's looking for the printer it is estimated, becomes simply not passed to install it when I select the printer.  Any help would be greatly appreciated.

  Thank you

  Hello

  Thank you for using the HP Forums.

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-Premium-fax-all-in-one-printer-series-C309/3737192/model/3737193#Z7_3054ICK0K8UDA0AQC11TA930O2

  3. install the FULL feature software "saved".

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps!

• Printer installation problem. Watch is printers and fax machines, but does not print

  I had to move my printers due to a collapse of the motherboard.   I moved my HP DeskJet 710C from a computer (under XP SP3, through LPT1:, where he was part of a network home and works very well) to another computer, also under XP SP3 on the same network, but who doesn't have a printer port.   I replace the cable with a USB printer and I tried to install if via a port USB001 printer.   The machine seems to install the printer (manually - it is not automatically find) and it shows in the printers and Faxes folder.   However, it does not print.   Any document disappears into the other, is not listed as a document to print, but it does not reach the printer.    I did everything I can find listed on the HP web site and run the FixIt program nothing works.   A search for network printers, are looking for a printer, provides a list, of which some are listed as invalid.   I think that I had uninstalled to printers to my computer until I tried to install this printer.   Now, I wonder if these "invalid" entries are mucking up of my installation.   How can I remove 'Invalid printer' names in my list of installed printers.   It seems in any simple way.

  I have my sure others must have had similar problems, but I can't find it on the net.

  Any help would be welcome.

  Thank you

  writing in the new message: * e-mail address is removed from the privacy... *

  Thank you, Tom,.

  I have found no useful HP support. They seem to only want to buy a new printer, but if I can't install my old I'll be able to install a new one? Or > when you think that you download using them, you actually download scanning for the third-party driver software, which has then finds all kinds of driver problems > and wants you to pay to get them replaced or updated.

  This isn't HP; That's the scammers try to sell you anything for an exorbitant price.

  As the computer receives automatic updates from Microsoft and works well otherwise, I do not trust software that detects problems everywhere in my machine. Or am I > stupid? Or is it driver/driver scanner software update that you can trust?

  Most of the pilot sites is not trustworthy. I used Device Doctor and found useful. There no drivers to download IIRC; It just tells you that drivers must update and where to find them. Here is an article on this subject (and no, that Thomas is not me):
  http://mintywhite.com/software-reviews/maintenance-software/device-doctor-totally-free/

  I'm still a little worried about 'Invalid printer' entries in my system network and feel that if I could get rid of them, I could make progress. When I try > print (via USB connection) my wireless network camera flashes with enthusiasm, typical activity out via the wireless network. The file is certainly went > somewhere, because it is more listed as a document to print.

  What printer you put as a default? This should be where the printed document (Word of the device - expected :-)).

  SC Tom

• Printer installation problem

  I installed an HP Photosmart C6280 all-in-One on a macbook pro with the Mountain Lion. The installation says it succeeded, but when I try to print I get a message indicating that the printer has not been installed correctly. It has an option to repair. A few seconds after I click I get a message that says Photosmart close unexpectedly. Any advice would be appreciated. Thank you.

  DO NOT use the CD.  Throw it out.  It is NOT intended for your version of Mac OS X.

  We will uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press on and press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall, it IS the Option of the scrubber, no button is labeled "washer".
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Network printer installation problem

  In safe mode, delete the printer and spool driver files. To do so, start Microsoft Windows Explorer, and then delete all files and folders in the following two folders (where C: is the drive where you installed Windows XP):

  • C:\Windows\System32\Spool\Printers
  • C:\Windows\System32\Spool\Drivers\w32x86
  Back to top

  Then, edit the registry warning serious problems can occur if you modify the registry incorrectly by using the registry editor or by using another method. These problems may require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. All first, remove Windows NT subkeys remove registry entries can be problematic for the Windows NT x 86 service subkeys. They may have been installed by the installation programs third-party printer and can interfere with the service of spooling print. Use the following steps to keep the drivers, print spools, and registry entries that came with Windows on your computer and remove all others who may ask questions.

  1. Start the registry editor. To do this, click Start, click run, type regedit in the Open box, and then clickOK.
  2. Locate and expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x 86

     View the list of subkeys (subfolders). There should only be the following subkeys:

     • Drivers
     • Print processors
  3. If there are any subkeys other than the subkeys listed in step 2, follow these steps:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, the asWindowsNTx86regkey, and then click Save.

        Note You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.

     3. Delete all the subkeys other than the subkeys listed in step 2. To do this, right-click each subkey is not on the list, and then clickRemove. Click Yes when you are prompted to confirm the deletion.

  Then, remove the registry entries to remove the printer drivers the potentially problematic printer driver subkeys, which may interfere with the printer you want to use. These may have been installed by the installation programs third-party printer. Use the following steps to keep the printer driver and registry entries provided with Windows on your computer and remove all others who may ask questions.

  1. Start the registry editor if it is not open. To do this, click Start, clickrun, type regedit in the Open box, and then clickOK.
  2. Search for, and then expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

     The registry entries for the printer drivers installed on the computer are stored in theVersion - x subkey or subkeys, where x is a number (typically 2 or 3).

  3. Export the Version - x subkey or subkeys. To do this, follow these steps:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, such asprint driver, and then click Save.
  4. Expand the Version - x subkey or subkeys and delete the printer driver entries. To do this, right-click each printer driver subkey, and then clickRemove. Click Yes when you are prompted to confirm the deletion.

  Thirdly, remove the registry entries for the default print monitors remove the potentially problematic print monitor subkeys, which may interfere with the printer you want to use. These may have been installed by the installation programs third-party printer. Follow these steps to keep the print monitors and comes with Windows registry entries and remove all others who may ask questions.

  1. Start the registry editor if it is not open. To do this, click Start, clickrun, type regedit in the Open box, and then clickOK.
  2. Search for, and then expand the following registry key:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

     View the list of subkeys. It should only be the following subkeys for the default print monitors:

     • BJ language monitor
     • The local port
     • PJL language monitor
     • Standard TCP/IP port
     • USB Monitor
  3. If there are any subkeys other than the subkeys listed in step 1, do the following:
     1. On the file menu, click export.
     2. In the file name box, type the name you want to use for this key, the asMonitorsRegkey, and then click Save.

        Note You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.

     3. Delete all the subkeys other than the subkeys listed in step 2. To do this, right-click each subkey is not on the list, and then clickRemove. Click Yes when you are prompted to confirm the deletion.
  4. Exit Registry Editor.
  5. If you have a printer connected to the computer, disconnect the printer from the computer and restart the computer.
  Back to top

  Now, verify that the print spooler service is running to verify that the print spooler service is running. To do this, follow these steps:

  1. Click Startand then right-click my computerand clickManage.
  2. Expand Services and Applicationsand then click Services.
  3. In the Details pane, right-click the print spooler service, and then click Start (if it is stopped).
  4. Output of computer management.

  If you cannot start the print spooler service, follow the steps in the following article in the Microsoft Knowledge Base to start the print spooler service:

  919750 (http://support.microsoft.com/kb/919750/) you experience problems printing, display the printer icons and adding printers, the print service spooler does not work correctly, and you receive error messages related to printing on a Windows XP-based computer
  Back to top

  Finally, add a printer and print a test page if you have a printer is connected, reconnect the printer cable to the computer, install the printer by adding it to the computer through the Add Printer Wizard and then try to print a test page. To install the printer of your choice, follow these steps:

  1. Click Startand then click Printers and faxes.
  2. Click Add a printer. The Add Printer Wizard starts.
  3. Follow the instructions in the Add Printer Wizard to install the printer you want.
  4. Print a test page to make sure that you can print.

  If you can't always print or if you still receive errors of spool printing, go to the section "This corrects the problem? After above steps, I can't configure my printer via the network and after complete installation, an errormsg shpwing ' operation could not complete "and ask for the installation program."

  The portable operating system is windows XP SP3.

  Any body can help me to solve the problem.

  Hi Scott,.

  • What exactly happens when you try to install the network printer?
  • You receive an error message?
  • What is the network printer connected via an Ethernet or wireless?

  However, you can access the link below and follow the steps in the article to install the network printer and check if it helps.

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/print_connect_net_printerw.mspx?mfr=true

  You can also use the printer Troubleshooter in Windows XP and check if it helps. Access the link below and follow the steps to run the Printing Troubleshooter in Windows XP.

  http://support.Microsoft.com/kb/308028

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Printer installation problems

  Separated from this thread.

  Hi all

  This is the first post I do on the forum.

  In fact, I also have the problem with my laptop. It is a Dell Inspiron with Windows 7 (x 64). The issue began just after I installed the drivers for my HP Deskjet 1000 - printer J 110a. It only printed the page test and after that, he stopped working as well as other virtual printers who were there in my system (i.e: XPS writer, OneNote, writer DoPDF and PaperPort). I uninstalled the HP driver and the other the virtual printer drivers, but it is always invites me to install drivers when sending documents for these printers. After a deep search in the web, I think that the cause occurs due to the HP printer driver.

  I ran the Microsoft FixIt tool that is posted above, but it couldn't fix the problem. I have some solutions through changes to the windows registry, but here I think it's dangerous to do since I do not know much about the instructions that appear elsewhere. Thus, it would be very useful if someone from the community can provide a solution step by step to solve the problem without going to a system wipe-out.

  Thank you and have a nice day :)

  Make sure your Deskjet 1000 is NOT connected to the computer.

  If you have problems following the instructions below, let me know when the problem occurred, what happened, and the full text of the error message.

  Reinstall the XPS Document Writer as follows:

  1. Click Start , and then select devices and printers.
  2. Click Add a printer.
  3. Select Add a local printer.
  4. Select use an existing port.
  5. Select the Port of XPS , and then click Next.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS document writer, and then click Next.
  8. Choose the currently installed driver, click Next, and then click Finish.

  Note: If the XPS Port is not available, perform the following steps:

  1. Click on Add printer.
  2. Choose Add a local printer.
  3. Select create a new port.
  4. Select Local Port , and then click on Next.
  5. In the enter a name field port, type Port XPS, and then click on OK.
  6. In the manufacturer list, choose Microsoft.
  7. On the right side, choose the most recent version of the XPS Document Writer, and then click on Next.
  8. Select use the driver that is currently installed, and then click on Next.
  9. Name of the printer must be Microsoft XPS Document Writer, and then click on Next.
  10. Select the Do not share printeroption, and then click Next.
  11. Click end.

  Note: leave the XPS Document Writer as the printer default for now because the only other printer you have is the fax printer.

  When you are done with the above, restart the computer.

  • Open an application simple processing such as Notepad and type a few lines at random.
  • Go to the print function of the application (for example, file > print), select the XPS Document Writer as the printer and click on the button 'print '.
  • A window "save the file under ' should open.   Note the folder where the file should be saved (it's probably 'Documents' - you can change if you wish), type a file name that remind you and press the Save"" button.
  • Find the *.xps file and double-click it.
  • What is going on?  -The file should open the "XPS Viewer' and you should see the text you have created.

  Assuming all goes well, re - install the XPS Document Writer, follow these steps:

  Create a system restore point:

  1. System opened by clicking on the button start , right click on computer and then click Properties.

  2. In the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Click the System Protection tab and then click on create.

• In the System Protection dialog box, type a description, and then click on create.

Go to control panel > programs and features.  If there is no HP software installed, uninstall it.  If you uninstall all HP software, restart the computer after the uninstall is complete.

Go to the HP site and download the package "HP Deskjet full feature software and drivers", which is 46.5 MB download, or package "HP Deskjet basic drivers", which is a package of 16.9 MB.

http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-1000-Printer-series---J110/4066042/model/4066376#Z7_3054ICK0KGTE30AQO5O3KA30R1

I do not know that HP includes in its package "Full Feature", but it includes the "HP Toolbox" which allows you to check and set some parameters of the printer, to do some basic without any maintenance tasks doubt and notifies you of the low ink level.  You have really no software beyond the base driver, but it is up to you.

Find the package that you have downloaded, double-click it to run it and follow the on-screen instructions.  Connect the printer to the computer when you are prompted to do so.

Once the installation is complete, open Printers and devices.  If the Deskjet printer is already selected as the default printer, right-click on it and make sure.

Print a test page.

If everything is fine now, create another system restore point, restart the computer and then download and install DoPDF (http://www.dopdf.com/) or CutePDF Writer (which does the same and is also free) (http://cutepdf.com/).

If you need to reinstall send it to OneNote printer, we can do that too.

• Driver printer installation problems

  I am trying to install a Brother MFC 7420 printer. I am running Windows Vista 64 bit on a HP Pavilion laptop. At one point, I was able to install the drivers and use the printer, but unable to use the scan or OCR functions. I uninstalled the drivers (obtained from the manufacturers Web site) and tried to reinstall them. When the computer asks me to turn on the printer and connect the USB cable, I get the error message "USB device not recognized" and installation hangs up right there. I uninstalled, closed and restarted my laptop several times and get the same response. A curious thing. The control center just the printer even after uninstalling the drivers.

  Thoughts?

  Look under programs and features in Control Panel and look for other applications that can refer to your printer.  If you find all remove and try the install again.

  Another possibility would be to try the compatibility mode for XP for the installer.

  Either way, after you get the printer running again manually check Windows updates in the drivers section for updated drivers available for the printer.
  Jay

• Office Jet 100 portable printer: HP Officejet 100 portable printer installation problem

  While it is installed via Bluetooth or USB I keep having issues get past requirements.  A notification appears, and says the only computer lacks the necessary USB software support. Installation of software on Lenovo Thinkpad Ultrabook. Model T460s thank you in advance for any help.

  Hello

  If you use the original CD, don't forget to download and run the latest software first installation:

  http://ftp.HP.com/pub/softlib/software12/COL36711/bi-90383-4/OJ100ML411_Full_14_en.exe

  Then, follow these steps to install the software you:
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• Disappointing: HP photosmart premium c309a wireless configuration problem. lack of options.

  just bought the HP309a the other day. Love the exit but looks like I have to go back. The printer has ZERO flexibility and configure for wireless connectivity.  You MUST USE the WEP key index #1 to connect.  It does not to adjust the settings to match your existing network.  Where I am, I almost10 running wireless networks where I live.  I use/need a key for more security.  My PSC 2510 old gave me the flexibility to adapt.  Help support told me that's about it... Could someone find a way?  The parameters to record your IP address manually are also very restrictive.

  I'll have to return the printer.  I wouldn't change my existing network (running 4 computers) just to correspond to 1 printer. Not sure why HP has realized this newest model so restrictive.

  Ok. Then temporarily connect the printer to your router using an ethernet cable. Now you should be able to access the Printers page, then run the Wireless Setup Wizard. To know the IP address of the printer, press Setup > network settings > view network settings > display wired summary.

• Installation of the Dell AIO 926 printer problems

  I have a Dell 530 s computer Vista Home Premium and a Dell AIO 926 printer.  For some time now, I had a problem after printing 3 or 4 times that I wll get a message that the printer Interface was lost or something similar.

  I uninstalled the printer and have installed many times online and on the driver CD.  The printer installs and I can print.  However, for Fax or Scan, I have to go the the program and open it.  When I go to programs, Dell printers, Dell Photo Printer AIO926 the only thing it is the uninstaller.

  I really need to be able to scan.

  Help ~!

  In case anyone else has this problem; I had to turn off my Norton Firewall and it works ~!

  Hi joelash1,

  As you have already reduced to Norton firewall causing the problem.

  It is possible that an exception should be created in Norton firewall to resolve the problem.

  I suggest that first update you the Norton firewall and check if it works.

  If that does not solve the problem, then you will need to contact Symantec for more information about adding exceptions in the Norton firewall.

  http://us.Norton.com/support/index.jsp

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Impossible to print a Web page using photosmart premium c309a using Internet Explorer 9.

  I just installed Internet Explorer 9. Now, I can't print a Web page using my network photosmart premium c309a. I also have a Photosmart c6250 networked and I peut print for her. What gives? Am I missing something? I know that this is a known problem by searching the problem and Windows solution does not help.  I have no problem with the c309a print when I go to the internet, it's just a problem of Web page with IE9.  All/any help would be appreciated.

  HP helped me by making me install a different driver. Download and install the printer driver 6980. After installation, go to the printer properties and add a new Standard TCP/IP port and use IP address for the c309a.  I don't think I'm missing something, but I received the information from their chat support.  Then, when you want to print from IE9, choose the 6980 printer (which is actually the c309a printer).  This HP support doesn't help.  You must talk to a living person who knows something about printers.

  I hope this helps.  In fact, I switched to Mozilla Firefox as my default long ago, and it works very well with the c309a printer.  I only got this solution because I could be chatting with them on another printer and I mentioned that I could not print from IE9.