Droping mouse Bluetooth on

I am using windows 7 pro.  I use a Bluetooth mouse.  It would work fine then stop working.  If I help out most of the time it starts to work again.  If I reboot sometimes it starts working again.  I have a ms5000 and a HP x4000b and have the same problem with both.  They are not both installed at the same time.  My driver is ms 6.1.7600.16385.  The mouse can work 2 hours or 2 minuets.  It drives me crazy.  This problem occurred after 2 years without problems. Can anyone help?

Were you able to get a driver from the catalog?

Did pilot's previous work and a newer version is what loses the connection?

Try to restore the previous version

Have you tried to clean boot in order to determine whether a third-party software is causing the problem?

http://support.Microsoft.com/kb/929135/en-us

Troubleshooting: mouse

http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/mouse

Troubleshooting Bluetooth® and wireless problems

http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

Tags: Windows

Similar Questions

  • The keyboard and mouse bluetooth suddenly stops working

    I asked this question before using Dell, but none of the answers provided.
    The keyboard and mouse bluetooth suddenly stops working.

    Given that this only happens when I'm online I make this question to the FireFox support.
    I have the latest version of FF:

    I installed the new BIOS and Shipset, but that does not change.

    Suddenly, the keyboard and the mouse do not respond and I have to restart manually.

    R

    FredMcD said

    Keep a log of when this happens. What did you do when...

    Check the batteries.

    Hello

    Thanks for the help

    Just for information:

    I downloaded a free software called "StartupBooster" and using this to disable or remove some programs, problems with the gel (Take on wood), is gone. In addition it also speeds up boot time.

    Concerning

    R

  • HP ENVY 15-k001nc: mouse Bluetooth keeps disconnecting windows 10

    Hi I tried to solve this problem for months. I got it before the big update of Windows 10, but now the problem is back.
    Someone knows what you should do about it. A driver that works? I tried to update driver, do back, driver, generic driver, bluetooth support service, refusing the computer to turn off this device to save power on the adapter bluetooth and Wi - Fi, and so on. But the mouse keeps always disconnect even in the middle of working with her.

    I've updated 10 64-bit Windows.
    Adaptor Bluetooth Broadcom 43142 4.0 14.07.2015 12.0.1.689
    HP mouse Bluetooth X4000b 21.06.2006 10.0.10586.63
    Broadcom BCM43142 802.11 bgn adapter Wi - Fi 02.07.2015 7.35.275.2

    Hi, thanks for your response.
    It seems that the problem was with the batteries
    Today, the bluetooth mouse worked for about 1.5 minutes, after turning the mouse market again for 15 seconds and then nothing. I measured 1, 5V AA batteries and they had just 1V.

  • Mouse Bluetooth z8000 difficult to pair and stops working on Lenovo Yoga 3 Windows 10

    Just bought Lenovo Yoga 3 (which came with 10 Windows) and a mouse Bluetooth Z8000.  The mouse is difficult to pair (said matching did not work), but it can pair if the mouse is removed and readded, but then it stops working shortly after.  Yoga 3 supports Bluetooth 4.0.  Tried to install the driver Windows 8 HP and Lenovo Bluetooth driver update, but no change.

    Bruce

    I solved this problem:

    In Device Manager, expand Bluetooth, and then double-click Broadcom Bluetooth USB 4.0.
    In the Intel Wireless Bluetooth Properties dialog box, on the power management tab.
    Uncheck the box "allow the computer to turn off this device to save power".

  • Microsoft Arc Touch mouse Bluetooth works is not on my notebook of notes Windows 7 Ultimate edition and windows desktop 8!

    Hello world

    I just bought Microsoft Arc Touch Mouse Bluetooth to use it on my laptop Vaio PC Windows 7 Ultimate. My PC mouse detected and installed in the PC devices and printers folder. But that's all. Regardless of what I do on the mouse not recognized by PC (no cursor movement!). There are a number of support in the manual, but they say different division of Microsoft is nothing to do with the mouse! There is a web page address in the manual to download the drivers, but there are no drivers provided on this page. I tested on my office windows 8.1 also but get the same result!

    I buy an incompatible mouse to my PC? No where on the box of the product or in the manual of any mention of any specific PC it is exclusively designed for!

    Can we thru' shed some light on this? so that I can return it to the store if necessary?

    Thanks in advance.

    Hello

    Thanks for posting your query in Microsoft Community.

    From the description, I understand that the Microsoft Arc Touch Bluetooth mouse does not work on windows and Windows 7 Ultimate notebook office 8.1.

    Let me tell you that Microsoft Arc Touch Bluetooth Mouse is compatible with these operating systems: Windows, Windows 8, Windows RT 8.1 and Windows RT 8.1
    So it does not work with windows 7. As the problem persists even after logging in to windows 8.1, the equipment may be defective. I suggest you contact Microsoft support hardware for more help.

    In the meantime, you can try the following methods and check.

    Method 1: Install the implementation for the Arc Touch Bluetooth mouse.
    Please see the link below:
    http://www.Microsoft.com/hardware/en-us/d/arc-touch-Bluetooth-mouse

    Method 2: Troubleshooting of hardware and devices
    The hardware and devices troubleshooter can detect and correct errors and incorrect settings in devices. You can view these steps to run this utility for troubleshooting:
    (a) press the Windows key + X, select Control Panel
    (b) change the display option in the top right large icons
    (c) click on troubleshooting and click the view all option on the left panel
    (d) run the hardware and devices troubleshooter.

    Method 3:
    You can see the article mentioned below if the problem persists.
    Troubleshooting: mouse
    http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

    You can read the articles for more information.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard
    http://support.Microsoft.com/kb/838398

    Why Windows is not find my device?
    http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device #section_3

    If the problem persists, contact Microsoft Support Hardware.
    http://www.Microsoft.com/hardware/en-us/support
     
     
    For any Windows help in the future, feel free to contact us and we will be happy to help you.

  • Mouse Bluetooth disconnects

    I'm going to hurt to keep my mouse Bluetooth Sony VGP-BMS11 connected to my laptop installed with the windows operating system 8. I connect it with the 'add device' Manager, but it only works for a few hours at most. If I shut my phone off or put it on sleep, the mouse doesn't even when the laptop wakes. I'll have to maintain the extraction device and put it back. I tried to download some drivers online, but this doesn't seem to help. Is there a permanent solution to fix this Bluetooth connection? Can anyone help?

    It turns out that this problem is specific to the Sony Vaio 13 Pro or 1312 please... There is a hotfix available for download on the Sony product support site.

    http://www.Sony-Asia.com/support/download/562740/product/svp13213cg

  • Mouse Bluetooth disconnects randomly the macbook pro

    So, I have a logitech bluetooth mouse (M535) and sometimes it disconnect random for my mac and then reconnect a few moments later... Is there a reason that this is happening, or is it possible to fix it?

    Bluetooth devices no longer meet

    Sources of interference Bluetooth

    Sources of interference of Bluetooth (2)

    Problems of Bluetooth wireless

    If your Wi - Fi connection is able to generate a 5 GHz signal, try this.

    Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

    Reset the NVRAM EXTRA memory

  • Stop the mouse Bluetooth in a Satellite E105-s1402

    Mouse presenter give bluetooth lost connection without reason. I have the latest version of BT stack (6.40.02). Can someone help me? TKS

    It worked before?
    The batteries are fully charged?

  • Satellite M300 with Win 7 64 don't register mouse bluetooth

    I have just updated my M300 to Win 7 64 and cannot get MS Bluetooth Notebook Mouse 5000 to sign up. I've updated the BIOS and drivers. Any suggestions would be welcome. It worked perfectly on this computer with Win 7 32.

    Thanks in advance.

    Akuma is right.
    You need Toshiba Bluetooth stack!

    Reinstall the battery of BT and activate BT using the FN + F8
    Notes; the FN + F8 control WLan too. You will need to press this combination of keys several times in order to get the BT active.

  • Can't get mouse Bluetooth works with the Toshiba Bluetooth software

    I have problem with my MS Mouse. I bought * Wireless Notebook Presenter Mouse 8000 * [http://www.microsoft.com/hardware/mouseandkeyboard/productdetails.aspx?pid=085] the problem is that the Toshiba Bluetooth cannot find all the buttons, so I can't use them.

    It is possible to add the HID profile (for the mouse) or send it to me.

    You have any software with this mouse? Have you installed?

  • Mouse Bluetooth PA3453U-1ETC and P100-429

    I recently bought the above mouse to use with my laptop since the site Web of Toshiba P100-429 - website says they are compatible - ths sticker on the bottom of my laptop has a number on it T5500/2 x 512 / 100 G 54/17W + BT/Ds2/l/M/W. Mouse instructions say go to Toshiba / Bluetooth in my programs, but I don't have Bluetooth showing there. I'm a complete novice and don't have absolutely no idea of what I'm doing... Please can someone help me?

    Hello

    It seems that the laptop was supplied with the card of BT.
    So therefore, we should be sure that you have installed and correctly enabled the BT.

    "You second message said: Bluetooth is not ready."
    I think that you have not enabled the BT with the key FN + F8, you must go to the BT

    Your third subject says something about the driver ACPI BT. I m do not know why it seems but in my opinion it s BT simply false battery installation. You have mixed up and know that there is a strange mistake of BT.

    I recommend to remove the battery from BT and after restarting again, you must install the BT again.
    In this forum you will find several instructions for installation. Simply go through the BT.

  • Mouse Bluetooth and A2DP dropouts - made new BT 4.00.36 update fix?

    Hello

    Got a Toshiba Tecra M4 with Toshiba BT 2.0 + EDR internal material and software. version 4.00.23. Any blutooth works very well... A2DP for helmet (anycom BSH100), joystick (IOGear-http://www.iogear.com/main.php?loc=product&Item=GME225B) bluetooth, Palm (LifeDrive for Sync, Biz Cards, etc.), Nokia 6255i (for dial-up and sync).

    Only one problem... when using the BT mouse and listen to music through A2DP I get lots of drops in the sound stream... especially during the movement of the mouse.

    With widcomm BT stack say due widcomm update the stack to make it work properly... http://www.howardforums.com/showpost.php?p=7233122&postcount=2

    The latest version of battery 4.00.36 Toshiba BT fact bugs this problem... I don't want to go if I do not know his will help and it does not mention the description of liberation (http://aps.toshiba-tro.de/bluetooth/)

    Other thoughts and ideas...

    Thought it might be something to do with a Wi - Fi connection... so tried cut of the wi - fi and which seems to help, just as moving further away from the gateway wi - fi... but I still have not a drop outs in the sound... but only when moving the mouse.

    Note... Turn off the mouse while continuing to use the Wi - Fi while listening to audio via A2DP does very well... no drops.

    Then... a few thoughts / questions:

    Anyone who has any software that allows to analyze the use of bandwidth BT I can see if it's really my "chatty" mouse that hogging bandwidth and cause drops in the flow of the A2DP?

    Also I was wondering if she had something to do with the BT radio in the laptop, having to change the basic shape (for A2DP) for slave (for mouse) quickly in order to serve these two BT connections (not sure have the right terminology)... anyone care to comment?

    Then I thought... BT 2.0 is supposed to be better at various things at the level of the material... maybe if I had a BT2.0 mouse that could to 'behave' a little better... but I've not managed to track down a mouse BT 2.0.

    All the ideas that made that one of these little critters (an oh yes... must recharge via USB... don't wear another brick of power with me).

    This will help my situation?

    Thank you

    Hello

    I checked the site Web of Toshiba Bluetooth but I put t found any information on this topic or a similar question.
    I think that it of not very easy to tell if the latest version of the Toshiba BT stack will solve this problem especially audio.
    You suggested that, if the mouse is turned off from listening to audio via A2DP working properly.
    Try contacting the manufacture of the mouse. Maybe he knows something about this issue with own products.
    The second option is to create a system restore point before you start the update of the BT stack. Then, you can try to update the Toshiba BT stack. You can then check if there are a few drops in the sound.

    Good luck

  • Loss of connection with magic mouse bluetooth

    Since the upgrade to El Capitan I keep losing connection bluetooth with my mouse.  Not seem that this happened a lot with upgrade of Yosemite. This is the first time that ever happened and I got it for more than four years now.  Any ideas or am I right in guessing will have to wait for an Apple 'fix '?

    TNX

    Hi Triciafrommorden,

    The resources below provide some basic troubleshooting for problems with your Bluetooth mouse.  These give a try and answer if you still have problems with the Bluetooth connection between your Mac and your mouse.

    If your Apple wireless mouse, keyboard or trackpad doesn't work as expected

    Care of tale,

  • Mouse Bluetooth Lenovo stops and T440s

    Hello!

    I have a T440s and Lenovo Bluetooth mouse laser which stops from time to time.

    Can you please remind me how to reinstall the mouse driver, hoping that this will fix the issue?

    Thanks in advance

    PDC

    reinstalled and fixed. TKS.

  • Mouse Bluetooth Z8000

    I have a mane of Vaio from Sony products: VPCF23EFX running windows 8 with bluetooth.

    Currently, I have bought a HP bluetooth mouse Z8000 of the United States.  I can't pair the mouse with my laptop.

    The Z8000 running bluetooth low energy.

    Is there anyway to make the mouse work with my laptop?

    Thank you

    Your question would be better served by joining the community of Sony and ask your question there, since your laptop is a Sony Viao.

    The problem you are experiencing is related to problems pairing with the bluetooth stack provided by the device bluetooth for bluetooth device driver in your laptop.  The solution could be something as simple as installing a driver update bluetooth adapter or wifi card driver. Your laptop can have a combo installed wifi and bluetooth adapter.

Maybe you are looking for

  • BlueScreens

    Just before my hard drive crashed two weeks ago, my computer started with BlueScreens that shuts down the computer, then rebooted.  After replacing the hard drive, the BlueScreens are more frequent with different messages for example check last versi

  • How to fix damaged BIOS on Satellite P300D?

    Help! I have a Toshiba Satellite P300D - 21K laptop model PSPD0E. I made the mistake of multi-tasking and tried flashing the BIOS without giving to concentrate fully on the task. I tried the Toshiba site and put all the right letters and numbers in t

  • Case structure: between two values

    I am writing a business structure that is similar to the following case is between 0 and 10 cases between 11 and 20 .. .. case is between 90 and 100 How can I do this without hacking it? Thanks in advance

  • Ive completely lost my DVD using xp

    I realized that I didn't have any protection against the virus today could that wiped out the XP dvd player

  • XP - cannot install KB946648 & KB936929

    I get the below error: Setup error. The system cannot find the specified file. 1. already installed sp2,2. full version of vipre antivirus.3. not only installed vipre antivirus4. not all just installed vipre antivirus with the full version. is licens