Failed to open the photo files

I have just started using Window7 with a new computer.  I'm used to be able to open my picture with this new computer files. But when I try to open my photo files recently, I got this error message: could not start full demand because an unknown error occurred. I want to know what is the problem and how to remedy the situation.

http://social.answers.Microsoft.com/forums/en-us/vistamedia/thread/a4688cbd-1b7a-473e-9595-4d0d15aac4cf/

Tags: Windows

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