During the reinstallation of XP, message "Please wait" frozen and inactive computer

Recently, I tried to reinstall Windows XP SP2 from an installation disc that came with my computer. Before reinstallation, it was under XP SP3.

He went through the installation process. It appeared that the installation is complete. It restarted (for the second time during the installation) and engaged in the usual Windows XP loading screen and now froze on a similar screen that displays the message "Please wait" instead of the loading bar. I waited for several hours, and the screen has not changed. The computer makes no noise and doesn't seem to be something.

What should I do?

Hello

·        You are able to boot into safe mode without any problem?

·        Did you do a fresh install with formatting or without formatting the hard drive?

Method 1:

I suggest you to disconnect all external peripheral devices that are connected on the system such as (printers, scanners, etc.) and check if you are able to boot to the desktop.

Method 2:

Step 1:

I suggest to start in safe mode and check. Follow the steps mentioned below.

a. restart the computer and keep tapping F8 until you reach the start menu.

b. Select the startup options safe mode and press to enter.

If you are able to boot into safe mode without any problems then, it might be a problem with the graphics card drivers that are installed on the system. I suggest to disable the video card drivers from the start in safe mode and then try to boot to the desktop and check.

Step 2:

To turn off the graphics card driver, follow the steps mentioned below.

a. click on Start menu and click Control Panel.

b. click System and click the Hardware tab.

c. click the Device Manager button and right-click on the graphics card driver that is present.

d. click on uninstall and then try to boot to the desktop and check.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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