Photoshop starts, spinning wheel and message "Please wait a moment."

I have a questions from Photoshop CC CC wanted to install the update of the United Nations for Photoshop, Illustrator and InDesign. Since this update program will begin to launch and I see a flash of a screen that should be the license agreement, EULA, and then the message "Please wait a moment." I uninstalled all the CC apps and run the cleanup tool then reinstalled everything and still have the same question.

Screen Shot 2016-04-08 at 11.47.07 AM.png

This seems to be the problem with the activation, perhaps because of the corruption Application Manager or other associated files or folders.

Anyhw check the hosts entries and see if there is no entry of Adobe with loop back address there?

Steps to follow:

(1) right click on the Finder on dock icon and select the option "Go - To Folder."
(2) you will get a text box, type in below mentioned command and then press 'return '.

/ etc

(3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

(4) double click on the Hosts file, it will open it with TextEdit.

Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?



Without these entries in Hosts?


Perform a clean reinstall of CC app, follow these steps:


N ° 1)

Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

(Applications > Utiliites)

Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

Step 2)

Trash Adobe Creative cloud folder from Applications as well.

Step 3)


(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

~/Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater and OOBE.

Step 4)

(1) right-click on the icon in the Finder, then select 'Go - To' folder.

(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

Step 5)

Click on the link below and download & run the cleaning of Adobe tool:

Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

Step 6)

Click on the link below and download Adobe Application Manager and install the same:

http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

Once the update is complete. He shud launch Adobe Creative Cloud app.

Then try to launch applications installed CC.

Tags: Adobe

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