DV6-3120 difficult upgrade
Hey all -
Updated the palmrest for my Pavilion dv6-3120us and decided to buy one with a built in fingerprint reader.
This was announced as a palmrest "dv6-3000' series, and it is a perfect match for my laptop."
The only problem is my PC gives me a Code 28 (device driver (location: Port_ #0001.Hub_ #0005) not installed) and I was up at present unable to find the driver or software for the fingerprint reader.
Maybe it's because during the original purchase, I did not buy the package with the fingerprint reader? When I replaced my keyboard, I saw the port labeled "fingerprint reader", so I assumed (apparently unwisely) I could just 'Plug and go '.
My driver update reveals no useful answers.
Any ideas?
This is the fingerprint sensor driver:
If the fingerprint sensor port was on the motherboard that I have to think that the security chip is there, too. It should work.
If it's 'the Answer' please click on 'Accept as Solution' to help others find it.
Tags: Notebooks
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