DV7 - 6B 57 nr does not start from welcome screen

My labtop frozen so I tried to restart but it gets stuck, after taking my password on the Welcome screen. I tried to leave, he never another mode but with the same result. I've backed up lately, so I'd rather not restore. Don't know what else to do.

Did you run Windows repair utility starts? There is probably a problem with the windows services and the windows environment during startup, upward. Here's a good article that will guide you through the steps on your question: Overview of troubleshooting problems starting (Windows 7, Vista, XP)

Scroll down and choose the question regarding "symptom: Windows logo appear on the screen and crashes"

I hope this helps!

Sean

Tags: Notebooks

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