dv7 6b40ew headset problem

After the upgrade to win 8 and contecting my helmet I have sound from headphone and laptop at the same time.

I have the lastest drivers from hp site.

When I disable computer spekers headphones do not work too.

This could be a software problem, since only after the upgrade to Windows 8.

BIOS has been updated before upgrading to Windows 8?
If this isn't the case, be sure to update the BIOS from here.

If the BIOS update does not resolve the problem, or the BIOS has been updated already, try the following steps.

1. press the Windows key + X keys at the same time.

2. Select Device Manager.

3. expand the sound, video and game controllers section.

4 right click on the sound card must be IDT and select uninstall. At the prompt to uninstall, remove software/driver check. Click OK.

5. once it is finished, install this driver.

6. test the audio again.

Let me know what happens.

Tags: Notebooks

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