DV7-6b78us freezes when playing Audio

Good afternoon! I hope it's the right sub-forum for this post.

I have few months with my HP Pavilion DV7-6B78US, from the time when I bought I had problems playing audio, especially when the fort (I'D say after 50% in volume) with active beats, whatever the player, today I had with the question, can't really play loud music without my programs (still able to use the keyboard and mouse) freeze but all my applications (web browsers IM applications video output, etc.) would freeze and hang for a few secconds (sometimes music still plays while else everythign is frozen), then it goes back to work, but after another few secconds it would freeze again unless I lower the volume... This happens with or without active beats. I have restored my pc to the clean start through the HP Recovery Manager, reinstalled the drivers, verification and updates installed through technical Assistance from HP, looked for new drivers or add-ons for the audio drivers, regardless of what I installed nothing doesn't.

Data sheet:

OS: Windows 7 Home Premium 64-bit (6.1, BUild 7601) Service Pack 1

Model: HP Pavilion dv7 Notebook PC

BIOS: Version InsydeH2O 03.60.48F.1C (last of 17/09/2013)

Processor: Interl Core I &-2630QM @ 2.00GHz (8 CPUs), ~2.0GHz

Memory: 16 384 MB of RAM (16 GB)

Swap file: (if it helps XD!) 4313MB used, 28348 MB available (System)

DirectX version: 11 (also have DX9, DX10, DX XNA)

GPU1: Radeon (TM) HD 6490 M @ 1600 x 900 resolution/60 Hz

GPU2: Intel(r) HD Graphics Family (inactive atm)

Audio device 1: IDT High Definition Audio CODEC

Audio device 2: Intel(r) Audio display

Note: When you play HDMI plays Fine.

I hope I've provided enough information, we thank you for taking the time by reading and by offering a solution. Congratulations to all!

Hello.

What about the HDMI audio output. I managed to install the updated drivers compared to those on the HP site for two video cards, Intel and AMD, the AMD driver driver required, signature but I have disabled this requirement (this was not an option on windows 7 Home Premium) everything works fine.

Regarding my system to crash or stop when I would play audio over 50%. I think it's the driver under windows 7, which is available on the HP site. I always thought that they were the best drivers available compared to the other drivers out there, but I guess I was wrong. Thanks to all those of you who have offered their help in getting this problem is resolved.

Solution, installed Windows 8 and obtained the most recent drivers available.

Topic resolved.

Tags: Notebooks

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