Dv7-7338ea envy: HP Simplepass Software

Hello

After resetting my laptop, I have more HP simplepass installed if the fingerprint reader / biometrics journal does not work.

I tried to find somewhere on the site HP simplepass from download but nothing appears. Is there a link? Web site can not find all the software / drivers for the laptop or the other.

Thank you

@SARColbert

Apparently, there's an issue with the page drivers for the system.  Haver us has reported the issue for this system and others who are affected.

The following valid driver is designed for your type of system and is rated for Windows 8.1 (that should be enough to run with Windows 10):

sp58900 validity sensor V4.4.234.0 W8 - W8.1

There are two different series / major versions of the HP SimplePass program.

The original / AuthenTec version of the program:

sp63224 HP SimplePass V6.0.100.276 Win7-8

The Softex version of the program:

sp75196_HP_SimplePass_V8.0.1.53A_W7 - W10-32/64-bit

Comment

The oldest AuthenTec 6 HP SimplePass series is no longer supported, the company that wrote the program is no longer active.  However, the program is robust and well written - it can still run with Windows 10.

The new program is written by Softex; (Series 8) HP SimplePass is supported in Windows 7 through (and including) 10 Windows.

The two sets of SimplePass are NOT compatible between them; they cannot be on the computer at the same time.

Series 8 HP SimplePass is NOT an upgrade to the old 6 series program.

IF you were previously using the AuthenTec series 6 HP SimplePass

AND if you have a website / Export your webcards (.tsdfile name) password,.

then you may want to try reinstalling the series 6 (version 6.0.100.276).  The program may - or may not - work in your existing Windows 10 environment.

If you don't have any export of your webcards (.tsdfile name)

and/or if you used previously 8-series HP SimplePass (that is, a version 8.x of the program),

then you install the Softex series 8 HP SimplePass program.

If you were previously using series 6 HP SimplePass and the program will not work in your current operating system, then you must switch to series 8 HP Simplepass.

If you switch to 8 HP SimplePass series:

  • You must remove the series 6 HP SimplePass programs and features >
  • Restart and log in >
  • Install the 8 HP SimplePass series >
  • Restart and log in >
  • You start from scratch and create a new 'webcards', that is, site Web user ID and passwords for each of your connections.

If you install 8 HP SimplePas series.

AND you if have a vault to the export of your Web sites / passwords (file.opiname).

then (to retrieve your Web site login), you can import this backup Vault after installing the series 8 HP SimplePass program.

Help, suggestions and examples:

HP SimplePass upgrade instructions

Read the first page: Dragon Document guidelines

Sections of interest include:

  • Order of events is important
  • Change connection Options
  • Procedure - updated / (install HP SimplePass Re)
  • Range of switches HP SimplePass (6 to 8 or 8 to 6)

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