HP Envy M6 Simplepass finger reader will not work after you uninstall Norton internet security.

I've seen a few problems to do with the drive of finger and Norton internet security, but I couldn't find a solution to the problem. I looked on biometric devices and it says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

I've been on the re HP Recovery section - install drivers and applications and reinstalled the HP Simplepass program, but I do not uninstall before that I did and that's maybe why it did not work.

What to do to make the finger drive working again?

Kind regards

Maddie

Ok. So I got a new laptop that has a fingerprint sensor. I opened the Recovery Manager and see that there are TWO pieces of software that need to be installed/reinstalled.
(1) the validity of the pilot sensor of fingerprint in the drivers section.
(2) the SimplePass software in the software section.

Most of the drivers and software in the Recovery Manager do not need to be uninstalled first - the installation package should do this automatically.

If you have not already done so, install the driver of validity using Recovery Manager and restart your computer.

Tags: HP Desktops

Similar Questions

Maybe you are looking for

  • Problem with reinstall El capitan

    Hi, a macbook pro 13 (2015), I buy with El capitan, and after I tried to reinstall it I can not. After the connection of recovery and to reinstall the menu my macbook to go to install os x yosemite and not el capitan? Sorry for my English.

  • Cannot install driver on my Satellite Pro M70 ATI graphics card

    Hello When I try to install the ATI driver I get this message "Setup could not find the components that can be installed on your current hardware or software configuration, please make sure you have the hardware or the software.

  • Equium A100-338 - how to remove BIOS password?

    Insalled Ubuntu 9.10 on the laptop when it was released last month after I had used it fine until last week when suddenly in asked me the password of the bios at startup. I can't start, load into the bios or where I start since the change. I never se

  • Satelilite L300-1AP: power point of error

    I am computer illiterate, so please bear with me. I don't know how I managed to find this site or able to put this post, if she doesn't even go so I don't know if I'll find my way back! I buy a Satelilite of Toshiba L300 - 1AP to John Lewis in Glasgo

  • PayPal cannot open in Safari

    When I try to log in to my account on my Mac I get a message that some of the information is incorrect, try again.  I can access my Paypal account using my PC and the same information that was supposed to be in error.