dv9620us monitor failure

The monitor on my dv9620us has recently started having what appears to be a major collapse at irregular intervals.

The computer will start upwards as usual, with the operating system and any open programs running quite normally.  The problem happens quite randomly: all of a sudden, the screen will become either completely empty, being replaced by random lines and colors in cascade and flicker very quickly across the screen, or a combination of both.  Occasionally, the monitor will be back to normal after some time has passed (again, no amount of time), although this return to a normal view has been detected less. However, I am still able to use the laptop with an external screen with no problems in listening (with the exception being attached to an external monitor) mode.

My guess is that some hardware component failed, either the connection between the motherboard and the display or maybe a total failure of the video card itself.  On the latter assumption, I don't know if this would affect playback on the external display too.  I would be very grateful if anyone has an idea on how to fix and what I need to replace to fix the problem.

To give more details about the computer, it's a dv9620us HP Pavilion age of 4 years old, running Windows 7 Professional 32 - bit, 2 GB of ram.

Hello

jstricklin wrote:

This happens any angle at which the LCD is positioned, and move the screen seems to make no visible difference causing the display to fail or restore condition if it does not.

A new LCD may be the way to go.  After reading the forum but, I wonder if it is a symptom of a video card failure.  A lot of threads to indicate in their discussions of the dv9000 series: http://h30434.www3.hp.com/t5/Display-and-video/DV9000-Laptops-with-Nvidia-card-motherboard-fail/m-p/90951/highlight/true#M4903

As the machine is about 4 years old, it is out of warranty, and it would be probably more cost-effective to replace the machine instead of investing heavily in restoring it to full working order.  Is cost of course.

Thanks for the reply!

If you can view on an external display device when the LCD screen is blank or otherwise, this means that the video chip did not fail.

Replacing the LCD screen will cost you $200-300, 00 unless you can find a used LCD on eBay.

Best regards
ERICO

Tags: Notebooks

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