Auto Service request will mistake after final approver.

Hello

Here we have set up the system of leave by EIT and we use self-service (EIT) to leave the application. We have 3 level of approver for annual leave. Problem here is after approver final (3rd approver) approves the leave request then error. I traced the key of the element through workflow administrator > Status Monitor.

The error is that details are given below (Status Monitor)

Failure of the activity
Notify HR on validation Application error

Type of activity
View

Name of the error
WFNTF_ROLE

Error message
3205: '[email protected]' is not a user name or role is valid.

Error stack
Wf_Notification.send ([email protected], HRSSA, HR_EMBED_DEPT_COMMAPPLERR_MSG, WF_ENGINE. CB) Wf_Engine_Util.Notification_Send (HRSSA, 1649471, 195663, HRSSA:HR_EMBED_DEPT_COMMAPPLERR_MSG) Wf_Engine_Util.Notification (HRSSA, 1649471, 195663, RUN)

I appreciate if someone can help me.

Kind regards
Giele

Thanks for this. Which is still not very well what it takes. We will try to launch WFSTAT.sql and WFSTATUS.sql. After Oracle's Support article:

How to find the ITEM_TYPE and ITEM_KEY to run the Wfstatus.sql for a Transaction of WebHR [ID 430586.1]

You don't need to stick in all. Try to search in the results of those scripts for 'error' and 'ORA -' to see if you can find the error. This should give us some clues.

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    PL guide me where I need to check? I appreciate the entries from anyone.
    Thank you.


    Kind regards
    Siva

    Hi Siva,

    Please add the function that you created to 'ADVANCE' also to the following menus:

    1 menu personal Actions

    2 menu Actions manager

    3. global Self Service custom functions

    Line 1 and 2 must be the same as you gave in the Menu through which you access this function.

    Kind regards

    Karine

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