DVD / CD does not start

I have an office inspired 530, 2 months old.

All worked fine until I installed Service Pack 1 for Vista Home premium (not sure if that's the reason).

CD and DVD drives do not work now. In the HW Manager, I see the following message is displayed:

DAS Gerät kann nicht gestartet werden. (Code 10)

Klicken Sie auf "Problembehandlung", um Daten zu diesem Gerät an Microsoft zu senden und zu prufen, ob eine Lösung ist available.

In problem solving, I see that pilots could not be loaded, together, they are up to date.

I already tried to remove the disk and restart. DVD and players are found, but I have the same problem.

I also uninstalled SP1 but without success.

Thanks for any help.

Roland


Tags: Dell Drives

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