DVD / CD-Rom drive will not read disks.
I don't know if it's a hardware problem or a software problem.
When I put a disc in, it runs for 1-2 seconds, stops, turns for 1-2 seconds, stops, turns for like 1-2 seconds, stops (model repeats 3 times at once) and then silence.
After trying several times to put in and taking the disc, it runs at full speed and I knew that it is a success that it's reading the disc to replay the video. But why it fails then back working again constantly. Solution?
Also, when my computer is in "sleep" and I wake up, disk she could read his way 'sleep' cannot be detected anymore. Solution?
The drive model is HP DVD Ram UJ8A2.
I tried all the solutions software. None of them worked. I have actually used a piece of tissue paper to gently clean the DVD / CD lens a few times and now it works fine. I think the lens must attend a gentle cleaning. Resolved issues.
Tags: Notebooks
Similar Questions
-
Satellite L755 - 16 K BD - Rom Drive is not reading disks
My drive Satellite L755 - 16 K BD - Rom is not reading disks
My OS is Windows 7 (64-bit)so, how can I fix?
Good question. It will be nice if everything should be easier.
Do you have problems with all discs or just some specific discs?
Have you tried to clean the lens? -
My CD drive was working fine, then suddenly the door opens, and when I inserted a disc manually (on the computer has read very well just a few hours earlier), I got a message saying that there no disc.
If the door does not open and must be opened means that one cable to connect the drive to the motherboard or power has failed, or that the drive itself does not.
"1Garbosk8" wrote in the new message: * e-mail address is removed from the privacy... *
My CD drive was working fine, then suddenly the door opens, and when I inserted a disc manually (on the computer has read very well just a few hours earlier), I got a message saying that there no disc.
-
Original title: Dvd rom problem
Am running windows XP. DVD - rom and DVD - rw read previously written DVDs and CDs but will not read a blank cd or dvd in the drive. Any help out there?
Hello
1. When did you start to question?
2. did you of recent changes on the system?
3. you receive messages or error codes?
You can check the following link and try to run the Fixit and check.
-
CD-ROM/DVD-rom drives will not play discs?... tried to be updated no joy... I tried the uninstall then re install just says code 39 error?. any suggestions?
Try following the steps under "Windows XP" in the article following the MS KB:
http://support.Microsoft.com/kb/982116
These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.
Create a System Restore Point beforehand and restart the computer later.
-
My E drive will not read the DVD-RW/DVD-ROM
So here is the problem
I have a vista Home premium 32-bit with sp1 computer laptop
who will not read DVDs or games that are in DVD-ROM format (specifically, the game command andConquer 3: Tiberium Wars)
but it will read the games more alumni who are PC - CD (such as Command and Conquer: Generals) well it will nt installs successfullyI tried to clean my computer and reinstall using operaing system came with my laptop drive, but the drive E may not even read that
the CD turns, stops, turns, makes a strong ' loading ', but stops then
nothing happenes
I restart my PC with the CD in there because he says I'm supposed to o, but nothing happens, my restartes just PC normallyHelp, please
Hello, tyINtrouble
The device is listed as a DVD player?
You can check by clicking on start, click computer, and to check the label of the hard drive, he may mention DVD or DVD - RW etc.
You can also check your connections are secure.
If possible, you can try to test the drive in another machine, or another drive in your computer to see if it works properly.
If your hard drive and DVD/CD player are on the same parallel cable connection, it can cause problems as well.
We can't wait to hear back on your part.
David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Combo CDR/DVD SDR2102 drive will not read CDs or DVDs
Hello
I have a mobile Ergo Elite 4.
The hard drive crashed and I bought a new one.
I have loaded windows XP by using a boot disk but cannot get the Toshiba SDR2102 CDR/DVD combo drive to work. I had to load windows on via USB
using a USB port.I can see the drive in windows Explorer, but it will not read the CD or DVD.
I looked in the Device Manager, and it came with no warning mark.
I tried deleteting, re-startup and he's back in the Device Manager.I'm trying to find a better driver, but it says that I use the best driver.
I tried various Web sites using sand everywhere tells me that I do not need a driver for this drive.
What I do, it seems as if the Combo driver is recognized but it will not be read whatever it is inserted, he said only: insert the disc.Does anyone know what I can try? or know where I can get drivers for it or software to test the drive?
any help would be appreciated. :-(
Some.Hello
You n t need a special driver for the CD/DVD drive.
CD/DVD players use the current Microsoft drivers already contained in the Windows operating system.In my opinion, you should first test different types of media. Please note that not all CD or DVD s are compatible. Distribute readers can't handle bad quality mediums.
But we shouldn't t rule out a risk of hardware malfunction.
Disk failure and you may wish to contact your dealer for a replacement. -
My D: drive will not read DVDs
Hello
I have a desktop with windows Vista and my D: drive is not reading my dvd. Can you tell me what I should do to fix this problem?
Run repair:
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems I hope I could help -
Optical drive will not read anything else professional films
So, I am owner of a 2012 MacBook Pro 13 ". The computer comes with Intel Core i7 processor and has the maximum of 8 GB of Ram. The problem is that the optical drive that is built into the computer will read nothing else done professionally movies. It can read disks of movies like the Lord of the rings and Wargames, to name a few, I tested, but it will not read any DVD-R disc or to a CD. I tried the CDs as Metallica music... And Justice for all after try in another computer and a radio and get good results when it just won't play on my Mac.
I have had this problem in the past , but at the time the optical drive not read anything at all. This occurred in early December and I fixed it on 20 December. To solve the problem, I went to the Apple Store and they can Reset the P - RAM. The Apple guy he told me to make sure to disable every night. I did this because it's what I did in the past. After that, I was able to play any CD or DVD and burn them. I also tested it every two weeks by playing a DVD in there to check that it still works. But I discovered that it was broken again when tried to insert a DVD-R to burn things on it and the computer only it spun and then ejected it. I've known this current problem since around mid-April.
I did some research on it and what I have read I believe that I must buy a cleaning disc and run it in my optical drive to clean the lens of the eye out, but I don't understand how I am able to read some disks and not others if that is the problem.
Can I take it again in the Apple Store and get it looked like or should I buy a cleaning disc and run it through my optical drive, and then decide what to do next? I'm in no hurry to get this problem fixed because my guarantee does not expire until the end of July this year.
I don't know why you want to put some words in BOLD and a few words in normal font. Frankly I find it a bit annoying when someone does something like that, but oh well... what you could do is to try a cleaning disc (the one with little brushes this topic) or a good breath of air compressed. In addition, some brands of DVD - R Virgin do not work as well as others. I found verbatim to be good, maybe maxell or Taiyo Yuden. Your mileage may vary...
If this still does not work, feel free to zap the pram x 2-3) and do an smc reset. Shut down the computer, plug power adapter, hold down the left shift, control, option, and button works / stop for about 45 seconds, let go of all of them, then press the power button to restart. If none of this works, then by all means to make a genius bar appointment and bring it in to your local Apple store. Hey, if you have an extended warranty, might as well use it, right?
Good luck
JB
-
Hello.
I've had my A210-12U for about five months now, and recently for the past few months I had some problems with the dvd player.
The thing is that the player will not play all discs, the drive will detect that a disc has been inserted, but it will not read. It happened for about a month but its only recently I really know whats been wrong with it.
The drive I currently use is a CARPET * A DVD - RAM UJ-8505 ATA
I scanned the disk for problems with the support toshiba but utility that came with something so I decided to check the drivers.
Windows Vista gave this Message: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
I uninstalled the drivers and drivers on there and installed new ones that I downloaded here on the toshiba site.
What I really want to know is: is this a problem with the drivers? is it a case that the operating system does not detect the hardware? or is this a situation where I should have the disk fixed on its guarantee?
was soon Dan
Hello
Don t worry buddy I put t think that it s a hardware problem. It looks like a corrupted registry entry and it should be solved easily
Completely remove the Upperfilters and Lowerfilters from the following registry key values:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
and restart the laptopSee also this article from the Toshiba FAQ:
http://APS2.toshiba-tro.de/KB0/TSB7801XL0000R01.htmand the Microsoft Knowledge base
http://support.Microsoft.com/kb/314060/en-usGood bye
-
CD / dvd drives will not read / write to any disk
Hi, can someone help (first timer) I have two cd/dvd drives will read / write to disk get them all is a window pops up asking me to insert the disc. all my drivers are up to date, my Device Manager shows two active drives and works correctly, I use service pack 2 and I have installed a new software/hardware. my computer is a dell XPS 420 that is now three years old and this is the first time that I had any problem that I have not been able to solve. Help!
Hello
Its not unusual for the same problem have an impact on both drives, in fact its very common.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps and happy holidays!
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
CD/DVD all of a sudden drive to detect a problem, will not read disks
My original title CD player does not...
My CD player was working fine yesterday. Now when I load the software into the drive, the drive doen't read. I even tried to click the icon on the start menu, and nothing happens. A message appears on the display "insert CD in Drive...". The "Fix - It Center" Microsoft detects a problem, but for some reason, is not able to fix it.
Hello
Try the steps listed in the link and check if this may help: how to solve common problems that occurs when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641
-
I have an error 39 and my cd - dvd drive will not read any disk
My drive does not work tried several troubleshooting technicians.
Try following the steps under "Windows XP" in the article following the MS KB:
http://support.Microsoft.com/kb/982116
These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.
Create a System Restore Point beforehand and restart the computer later.
-
Why the SD-R6112 drive will not read the table of contents through DVD Decrypter?
Why the hell used my reading of DVD-ROM/R/RW Toshiba SD-R6112 the TOC through DVD Decrypter?
She normally does! I use nero, Decrypter, DVD Shrink, and even Windows medai Player 9 series.It was working fine 2 days ago now pfft, will not work. Everything in the settings of the device checked, said everything works properly without conflicts. I unloaded the driver and rebooted then loaded it, same problem. I tried a disk driver that came with my laptop and is responsible, it is very good, so I take this CD work correctly, but won't load DVD. With DVD Decrypter, it says: could not retrieve the table of contents.
There must be a solution!
Hello
Are you trying to make illegal copies of DVD? ;)
-
my cd/dvd drive will not read or burn.
When trying to burn a cd it just telling me insert blank disc, but there is already an in
Hello
Used speed, the actual brand of discs, burning and if file Live or mastered all come into play.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.
CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
tolerances. They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014==================================================
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html--------------------------------------------------------------------------------------------------------
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Maybe you are looking for
-
I have a site that I use for work where whenever you access the site to connect it creates a unique session address but I need to have set general address bookmark. I can not to bookmark the site until the after that I did the research. So I type in
-
get the message "could not initialize the browser security component" offers solutions does not
I get a message "could not initialize the browser security component" more a screen empty. 5 solutions offered in aid, only to create a new profile help, but this helps only for this session! So, I'll have to create a new profile each time I start Fi
-
HP 110: I love HP product just can't leave my HP just like that
My HP laptop hard drive crashed I bought another, then after three months I tried to install it but the password pop up after three attempts then fatal stole massage came up with a code CNU9388753 now am failed need yo help
-
Satellite U200 - touchpad no longer works
Maybe you can help me as well - I have a U200 and my touchpad also stopped - Cntrl F9 does not helptry to download the drivers to fix, but zero - suggestions appreciated wny
-
Tecra 8100 2nd Slot of RAM does not
Hello I just tried to install additional RAM in my Tecra 8100 and it is not displayed in the info XP Pro system. The chips I tried everything work and are PC100 144 pin. I tried a combination of 2 X 64 MB, 1 X 256 MB and 1 X 128 MB, but in each case,