DVD player - info corrupt registry

Similar Questions

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  After that I have upgraded to Windows my Toshiba DVD player indicates a registry error. The upgrade wizard returns me to the site of the app help. I cannot seemto find it! Help!

  go to apps - find Toshiba apps Installer - install Toshiba disc creator.  That should fix the problem of dvd

• Satellite Pro P100 - 465 Vista: of DVD player may be corrupted or missing (Code 39)

  I just bought a P100-465 pre-loaded with Vista Business, it was working fine and I managed to load the DVD player software.

  However, the second day of use, the DVD player has dropped off and in the device manager tells me that Windows cannot load the device driver, it may be corrupted or missing. (Code 39)

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  Hello

  A question: why you n t use the option to search the forum to find discussions that could provide useful information?

  I used this option and found this thread:
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• I get this error message with my DVD player: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete."

  I get this error message with my DVD player: "Windows cannot start this hardware device because its configuration (in the registry) information are incomplete." I tried to reinstall the driver when the computer prompted me to do it, but there was an error with this as well. My computer will not all read the disks.

  Original title: Matshita DVD-R UJ 890

  Hi AJordanMiller,

  Try these methods.

  Method 1

  Run the fix - it from the link below.

  Hardware devices not detected or does not
  http://support.Microsoft.com/GP/hardware_device_problems

  Method 2

  See the help article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060

  Registry warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  It will be useful.

• CD/DVD player for samsung laptop does not

  my cd/DVD blu ray on my samsung r610 player suddenly stopped working. The disc turns and stops and doesn't show on my computer as having any disc... Help, please

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD player unusable

  I have a Toshiba L655-5150 running Windows 7 and my DVD player has never worked. When I insert a DVD to play, I get the message to insert a disc. When I tried to update the driver with a diagnostic test that it read "jump".

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ===================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please make all underneath the same if you have done some before as is often
  the set of operations that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device.
  The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
  the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
  If the drive appears not to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, might
  having a cable loose or slight corrosion on the contacts (usually for a laptop) and
  other questions.

  Your CD or DVD drive is missing or is not recognized by Windows or
  other programs
  http://support.Microsoft.com/kb/314060

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other
  programs - a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that
  you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the
  Setup Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check
  in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
  Often, clean power and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system
  Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
  (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
  No function while others do so properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? He
  are some registry entries that do not fix the resolution of problems and those who "might".
  be the cause.

  Check with your system manufacturer Maker and possible device for two firmware
  updates and the correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
  the key of course because there will be other subkeys in these keys. Do not forget to ask specific
  involved as well as the settings key.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
  Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager,
  that displays all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• DVD player not recognized; error code 10

  Our Museum has a Dell Optiplex 745 on which the XP operating system has been replaced by Windows 7 Professional.  The DVD drive is not recognized, and the error code 10 stipulates that the driver could not be loaded.  I tried upgrading the driver online, but I was told that the driver installed is the right one for this player.  If I remove the drive with the machine on, uninstall the driver, stop and then restart and then restarting to reinsert the DVD, the computer recognizes the drive and install it and it works.  When you restart the computer the next morning, the car disappeared again.  Would appreciate any help I can get!

  Thank you!

  Werner Horlbeck

  Hello

  Read this link which has also a few solutions:

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  --------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• DVD player plays DVDs, no CD

  Hello. I have a LITE-ON DVDRW SOHW-1633 s DVD player on my PC running Windows 7. The question is, it will read the DVD, both film and file writes very well, but can not read CD be they music or software. Any help? Also, I get NO error message when I put a CD in. Simply, it is as if nothing has been inserted. I tried to update the drivers, nothing works, like running the patch program or something else, who informed me that I needed to insert a CD, which, I assure you, that I did. In addition, the CD is freshly released packaging, no damage or traces of finger.

  Thanks for the tips.

  Hello

  Having too many CD/DVD programs can cause strange problems, especially if they're loading of parts of
  themselves at the start because they will be competing for resources. This does not mean that this issue has been
  caused by those, however, it's a possibility depending on which and how many you have installed.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  -------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• DVD player not working not not since upgrading to Windows 10?

  Improved to win 10 of Win 7 and now cannot get my DVD player to work. Checked info from Device Manager which advises (Windows cannot start this hardware device because its configuration in the registry information is incomplete or damaged (code 19).) I tried to remove and reinstall the DVD player, but the error message still appears. Any ideas of how to solve my problem?
  My last resort would be to roll back to Windows 7 if I can't figure it out. : confused:

  I have the same problem with my SATELLITE A500 - 19(d) is code19 drivers must not be installed correctly.

• dvd player does not

  My HP pavilion 14-n014nr dvd player does not work.  Tried a driver fix earlier and it still does not. Any help on this would be greatly appreciated. The sooner, the better.

  This is the 64-bit version of Windows 8.1 if it matters.

  Hello

  In this case, runs through the procedure in respect of the resolution subtopic - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that fixes the problem.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• DVD player works not-Windows 8.1

  Hello

  I have a craving 700-060-ea, new machine (1 week) upgraded to Windows 8 to 8.1.

  Problem: Can't get the DVD player to operate (in all honesty, do not know if you are working in Windows 8, such as updated day 1).

  Device Manager gives me the following against the HP DVD - RAM SW820 message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  Impossible to see a driver for reinstall HP Recovery Manager - hardware Driver Installation and it will not auto find a new driver in Device Manager

  Where can I get out of here, please?

  Hello

  Try the rest of the procedure to the title of the subheading resolution - method 3: manually difficulty corrupt registry entries on the link below to remove upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• Error: The DVD player won't read or burn discs. TS-L633R CD-DVD player. Laptop HP DV6-3120US. Win 7.

  The product name and number:

  HP Pavilion dv6-3120us

  OPERATING SYSTEM

  Windows 7 Home Premium. 64 bit.

  Error message

  "Insert a disk; Insert a disk in drive E:. "

  Background

  Windows 7 system pre-installed on recognized computer CD/DVD ROM drive for about 3 months. Malware corrupted operating system. I reinstalled the OS disk from the recovery partition. CD/DVD ROM drive could not read or write, and I can not restore the old files or save the current configuration via the CD/DVD-ROM drive. All Windows 7 drivers, and hardware updates seem to be installed and up to date as of 04/10/2011.

  Troubleshooting steps

  1 attempted to play audio CDs. Same error message.

  2 tried to read data CD-ROM. same error message.

  3 tried to read DVD - ROM data. same error message.

  4 Write DVD ROM has failed. Same error message.

  5 re-loaded OS 2nd time. No change. Same error message.

  6. checked with HP Support Assistant. DVD drive is recognized but not the media. No change.

  7 checked Device Manager. DVD player is recognised as TS-L633R.

  8. driver is cdrom.sys version 6.1.7600.16385. Clicked on Update Driver, no change.

  9. I tried the uninstalling and reinstalling the driver. No change.

  10 enabled BIOS. Processor AMD Turion II P540 Dual Core 2.4 Ghz. BIOS seems to be up-to-date, version F.27.

  11 BIOS lists bootable CD/DVD-ROM drive. Reordered the first road and used Knoppix Linux boot boot disk, no change. Windows starts instead.

  12 review of registry for "filter" and "lower filter" entries.  Checked registry 4D36E965-E325-11CE-BFC1-08002BE10318. No upper or lower filters entries in current filter. No change.

  13 Ran 'hardware and troubleshooting of devices. " It cannot detect the cd/dvd. No change.

  The drive has power, WEAVES, is recognized by the BIOS and Windows 7. However, it does not read or write CD ROM or DVD ROM discs

  I'm out of options.  What to do to make the drive to cd/dvd rom read and write CDs?

  

  Thanks for your help.  Matt

  Received a new DVD/CD ROM today S of Ben and Alan at HP today.  The drive was manufactured in July 2011 and seems to have the same model number information. The old one was from December 2010.

  Installation took about 10 minutes to the included instructions, and the player now plays all CD and DVD media.  Thanks to the HP support for replacement of equipment warrantly quick fix.

• laptop HP pavilion g7 - RAM SATA GT80N DVD player

  After the upgrade to win 8 to 8.1 my DVD RAM GT80N SATA drive is no longer recognized by my laptop.

  Any ideas how to solve this problem?

  Kind regards... John

  Hello

  I checked the 'Computer' tab and the CD/DVD drive appeared. I inserted a blank CD in the drive and iTunes came and immediately delivered a msg of error than Win registry entries this iTumes needs had disappeared. I guess it was because I deleted the "top of the registry. The iTunes error msg says to uninstall iTunes and reinstall it. When I did that it worked and I was able to see and use the CD/DVD player and everything seems to work now.

  I had a problem with iTunes, after that I installed Windows 8.1 & also updated iTunes to 11.1.4 a few days after the Win update 8.1. iTunes does not recognize my iPhone4 and I had to uninstall & re-install iTunes, there was a problem with the iTunes re - install that required me to uninstall all THE programs Apple (Support Mobile, etc.) and re - install iTunes more assocated programs. I got it all works and then noticed the problem of CD/DVD.

  I think that the first iTunes re - install that was a problem as corrupt Windows registry for this region that iTunes uses to access the CD/DVD drive.

  The resolution of the problem by removing the ' superior in the register of Win and re - install iTunes seems to have solved the problem of CD/DVD!

  Thanks for your help, patience and cooperation. I really appreciate it.

  See you soon... John

• Vista has a corrupted registry and I can't start

  My dilemma is that after having replaced just the motherboard, installing Vista on a RAID 1 array will not start.  I tried the Vista DVD recovery with repair system nothing helps.  I get just the message, file: \Windows\system32\config\system status: 0 x 0000225 Info: Windows failed to load because the system registry file is missing or corrupted.

  I also tried to restart via simple hard drives in the config of the IDE, but each of them also reported the same message.  What I have to reinstall Vista or can I try to retrieve the system registry file using the method described in the Article ID: 307545, "How to recover from a corrupted registry that prevents the start of Windows XP."

  I think I'll have to reinstall Vista on a new RAID array (two new hard drives are pending) and if I do, the files and Settings Transfer Wizard work from all my work one of the hard drives mirrored existing?  I plan to insert one in a box outside and finished the clean installation of Vista, transfer the content.  I've never done it, that's why I ask questions.  To be sure, it's the right thing to do.  Any help will be greatly appreciated.

  AK handyman,
  Thank you for visiting the Microsoft Answers community forum.

  You need to reinstall to a new RAID array, there is no way to repair the existing installation once the motherboard has been changed.  The RAID has been broken.  Once you reinstall Vista on a new table, you should be able to transfer your old files if you put one of the drives in an external case.

  Let us know if we can help you.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• DVD player will not read is no longer drives

  Recently, I went for 2 weeks - when I left my computer was working and my dvd drive could read all my disks (mainly games)

  My return however (and after the installation of 18 updates last night) the bed DVD player is no longer just about any type of media disc (having already be able to read all). However, whenever I needed it for work, he did, I noticed that before I left my DVD player had played a bit and seems to be trying to read discs (making the noise of rotation).

  Anyone got any ideas on what this could be and a possible fix?

  (im running windows vista and the drive is a tsstcorp DVD + - RW TS - H653B ATA)

  Thanks in advance

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.