laptop HP pavilion g7 - RAM SATA GT80N DVD player

After the upgrade to win 8 to 8.1 my DVD RAM GT80N SATA drive is no longer recognized by my laptop.

Any ideas how to solve this problem?

Kind regards... John

Hello

I checked the 'Computer' tab and the CD/DVD drive appeared. I inserted a blank CD in the drive and iTunes came and immediately delivered a msg of error than Win registry entries this iTumes needs had disappeared. I guess it was because I deleted the "top of the registry. The iTunes error msg says to uninstall iTunes and reinstall it. When I did that it worked and I was able to see and use the CD/DVD player and everything seems to work now.

I had a problem with iTunes, after that I installed Windows 8.1 & also updated iTunes to 11.1.4 a few days after the Win update 8.1. iTunes does not recognize my iPhone4 and I had to uninstall & re-install iTunes, there was a problem with the iTunes re - install that required me to uninstall all THE programs Apple (Support Mobile, etc.) and re - install iTunes more assocated programs. I got it all works and then noticed the problem of CD/DVD.

I think that the first iTunes re - install that was a problem as corrupt Windows registry for this region that iTunes uses to access the CD/DVD drive.

The resolution of the problem by removing the ' superior in the register of Win and re - install iTunes seems to have solved the problem of CD/DVD!

Thanks for your help, patience and cooperation. I really appreciate it.

See you soon... John

Tags: Notebooks

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