DVD read CD and DVD - R but unable to read DVD + R

Hello

I have a HP Pavilion dv4 and am running Windows 7.  I recently discovered that my optical drive (hp CDDVDW TS-L633N) is unable to read DVD + R.  The unusual detail is that it reads DVD-R, and CD without any problems.  Also, I can write a DVD + R.

Because I just returned from Latin America, I thought that this problem was related to the locale.  Nope... the regional setting is correct.

I uninstalled the driver and restarted the computer, but that didn't work.  I also downloaded Windows Fix it tool and failed there as well.

Any other suggestions?

Thanks for the suggestion.  I'm embarrassed to say that at the end of the day, there is a very simple solution that I forgot.  In other words, the lens just needs a good cleaning.

Because it was reading DVD-R and CD format without any problem, I assumed the problem was related to a software problem.  After cleaning the lens with a Q-Tip and isopropyl alcohol, however, everything seems to be.  Thanks again for all the suggestions!

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  • None of the applications work

    I have windows 8, everything was fine until recently. Now, none of the applications are working or showing, even if they are pinned?Help, please.