dysfunction of the webcam

Hi I have a hp hdx and my webcam no longer works with a message saying "' this device can perform faster if you connect to the Hi-Speed USB 2.0 port.
For a list of available ports, click here. "

and then nothing happens!

webcam does not work, I tried to reinstall the webcam but no use.

any ideaas how to fix this thing.

See you soon

Hello fokieee,

1. What is the brand and manufacturer of your webcam?

2. you have the same problem when you connect other USB devices to the computer?

3 have you tried to uninstall and reinstall the drivers for your Webcam?

I suggest that you uninstall all the USB hub in your computer and check if you have the same problem.

To remove and reinstall all USB controllers, follow these steps:

a. Click Start, type Device Manager and open the Device Manager.

b. right click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.

c. restart the computer and reinstall the USB controllers.

Once you uninstall the drivers, try to install it again and check if you have the same problem.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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