E-mail manager webview

I am trying to install the e-mail Manager option 5.0 and integrating it with icm 7.0. When I try to access my webview for email I get error like "http 404 page not found". I tried all the troubleshooting solutions listed in the cisco bug Toolkit but even so iam not able to solve. kindly help me out in this issue. Also, I'm getting an error of connection for t server failed.could log someone help me in this.

Oh. Problem.

Problem. Problem. Big problem. I don't know if this can be resolved.

I know that it is never mentioned in CEM 5.0 installed, but when you install a version of service and you read the release notes, it is written here:

Create an instance of CEM 5.0 (0) with the name of the instance? CEM? or? CEM? causes a malfunction of the server of the user interface. Use of the name? CEM? or? CEM? is reserved and should never be used for example name in any form.

http://www.Cisco.com/Web/ccbu/Cem/5/0/0/8/0/0/CEM5.0.0_SR8_Release_Notes.PDF

I've seen this problem before: just webview wouldn't start upward if the instance name is CEM.

It's totally weird, if you go to the formation of the ICM multi-channel Option, you install an EMC instance named "EMC". Funny, right?

G.

Tags: Cisco Support

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