E-mail of the lack of change of blackBerry Smartphones

Hello.  I'm really stuck with a problem of e-mail.  I looked through these forums for awhile but have not been able to get a response.

I had an email address I've used for many years on my computer (sbcglobal.net), so, naturally, I used that e-mail address on my curve without any problem.  The other day, I decided to stop using this email address I've used for a long time and created a new email with another server (gmail.com).  So now, I want this new email address as my default email on my curve. I'm having the hardest time finding how to remove my current e-mail address on my curve and replace it with the new email address.

I tried to go back to the default Services and deliver the email, but I can't change anything.  My only option is the current sbcglobal.net email.  I also tried to go to e-mail configuration and connection to change my settings e-mail, but for some reason any that it does not accept my name of user and password.  I'm using the right combination of user name and password, but it says I have the wrong u/p.  grrrrrrrrrr.  Can someone help me?

Hi and welcome to the Forums!

If you cannot connect to BIS (due to the problem of the credentials), then how the hell did you manage to configure GMail on your BB? Or have you yet to who? I suspect that you have not yet done so... see this demo:

You need to remove, inside BIS, the SBC E-mail configuration, then create the GMail one. If you already have credentials for the BIS, but do not remember them, there should be a link either on the interface for device or your media web interface (from a PC/browser) to at least send your password to your BB. If you can get this, you need to contact your operator because they manage your BIS account.

Good luck and let us know!

Tags: BlackBerry Smartphones

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