E-mail programs

Unable to send emails in Microsoft Outlook, Windows Mail or Windows Live Mail. on 2 different computers. Road Runner has spent 45 minutes in line with me to try to understand without success. No error messages either. Running Vista on a PC and Windows 7 on the other. I tried Windows Live Mail on a 3rd computer and it worked fine.

It may not be enough to turn off the AV program  Completely uninstall and reinstall without any mail analysis feature.

Enable logging of diagnostics (Tools > Options > other > Advanced Option > turn on logging), try to send a message, and then close Outlook and examine the log file, which will be in "%temp%\Outlook Logging", to see what happens when the client and server communicate with each other.  Who will check that Outlook has delivered the message to the server and that the server has accepted.  Then call your service provider mail accompanied by evidence that they have a delivery problem.

Brian Tillman [MVP-Outlook]

Tags: Windows

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