E250R dead? Encoder turns on but no display

The wheel turns on when I plug in the USB cable, but not display (black).

My XP PC recognizes it as a USB device only, not as a Sansa player. Requests to install software via the new hardware wizard. Still no display. Windows Explorer does not list an icon in the list of drives.

Pressing menu seems it turns off after 15 seconds, but the same thing happens when turn on - no display.

This player sat unused for a few months, now this problem...

Any suggestions? Loved this little player!

You can try removing the battery for a few minutes and re-install. Sometimes this 'hard' reset will work when the 'soft' press the power button & hold does not work.

You should try the suggestions in this post following. If you still have the blue ring of death, there is a complicated procedure of Linux that you can use as a last resort. Details can be found here.

Tags: SanDisk Sansa

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