E4310 does not recognize the DVD after installed WIN7 drive

My wife has an E4310 who was no longer necessary to his office. She knows that I like to tinker with computers and the machine seems to be a decent unit. The hard disk has been removed for commercial reasons, so I installed an SSD without any hitch. I also installed WIN7 use of the DVD player.

Now the problem. The DVD player appears and tested very well using the bios but does not appear in the disk manager in WIN7. I tried several different suggestions I have read here and nothing works. It tells me that the question is somewhere in the operating system.

Has anyone else had this problem or heard a fix?

The trick to delete upper and lower filter in the registry did not.

The program 'detect?"Dell has not helped.

I tried a few other things that I don't remember now - I've been at this for hours, this one has really confused me. All suggestions are appreciated.

Hi AXMRDR,

Thanks for the detailed response.

To test the built in admin account. The standard user account will be several changes in the operating system to find out the registry. Built in admin account will have its own hive. This could help isolate if the question is related or not.

In addition, restart and check mode without failure.

Keep us updated.

Tags: Dell Drives

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