My Dell laptop does not recognize the DVD / CD player or D drive more.

Similar Questions

• My laptop does not recognize the DVD drive or an external USB DVD drive.

  My laptop does not reconise the integrated DVD or an external USB, DVD player.  But if I set the BIOS to let the laptop for the start of the DVD player and the DVD player worked fine.  He could read the disc.  Once, I deleted the program Nero of the system and I don't know if some Windows file has been corrupted.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ===================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please make all underneath the same if you have done some before as is often
  the set of operations that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device.
  The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
  the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
  If the drive appears not to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, might
  having a cable loose or slight corrosion on the contacts (usually for a laptop) and
  other questions.

  Your CD or DVD drive is missing or is not recognized by Windows or
  other programs
  http://support.Microsoft.com/kb/314060

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other
  programs - a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that
  you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the
  Setup Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check
  in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
  Often, clean power and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system
  Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
  (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
  No function while others do so properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? He
  are some registry entries that do not fix the resolution of problems and those who "might".
  be the cause.

  Check with your system manufacturer Maker and possible device for two firmware
  updates and the correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
  the key of course because there will be other subkeys in these keys. Do not forget to ask specific
  involved as well as the settings key.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
  Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager,
  that displays all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Laptop does not recognize the DVD.

  Nothing works, maybe I should have bought a Mac.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• T42p does not recognize the DVD/CD player

  My CD drive is not recognized. Can't find it in the device (Windows XP) Manager. He can not find in the Toolbox diagnostics. System does not start a CD player, which leads me to think that it is a hardware problem and not a problem XP.

  I said it's probably the motherboard, but I wonder about the BIOS.  Some boots before the appearance of this problem, I had two instances where when I started, there was no current date in BIOS and I had to continue. I ordered a battery of BIOS, but before I could change it, the clock/date BIOS problem went away.

  Now, I have this weird problem with the optical drive. Is there a way to force a BIOS update? I already have the latest version and when I try to update, the update program tells me I've already updated to the latest version and won't go beyond. I really want to force a reflash to see what is happening.

  Perhaps a switch to command line to force the BIOS update program? A way to flush out the theBIOS?

  Any thoughts would be appreciated.

  An addition to avoid misunderstandings:

  You will need measure the resistance of the fuse between their welded ends. If the resistance = 0, the fuse = OK, if "1" or no end, then the fuse is broken.

• Windows does not recognize the DVD drive at startup

  Laptop: Dell E6410 ATG wt / verzion A15 Bios

  OS: Windows 7 SP1 with the latest updates.

  The question I have is when I log on Windows 7, the laptop does not recognize the DVD drive. The reader will not be displayed in my computer or Device Manager. I can get around this physically ejecting the disc and reinsert. If I do this drive appears in my computer Windows and Device Manager. It will read DVDs and CDs fine. I am able to reproduce the problem above mentioned question if I restart the laptop. If I restart the laptop the DVD drive won't be recognized and reinsert the drive will get it appears again.

  This problem occurs if I try a DVD - RW drive and an old DVD - ROM drive. If I go into the BIOS before windows, I can see the BIOS recognizing drives ok but not when initially get into Windows without having to eject and inserting the disc.

  Thanks in advance for any help.

  I guess that this must be a hardware problem then.

  Seems odd.

  The only other thing I can think of, after reinstalling W7, is a BIOS problem eventually. A strange setting it may be an older version of BIOS with a bug in it. If you decide to update the bios, make sure that you get the latest version for your make and model PC and follow the instructions. You can destroy a PC with bad BIOS or update the procedure.

• My laptop does not recognize the disc that I put in the cd/dvd rom

  My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

  Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

  Hello

  Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

  Perform the steps described in the article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

  Hope this information helps. Please reply back with the State so that we can help you.

• Power mac g4 does not recognize the DVD/CD drive.  It has worked very well in Leapard

  I just newly installed Tiger on my PowerMac G4, and now it does not recognize the DVD/CD drive.  I did all the updates and it does not see the DVD in the DVD drive.  It works perfectly before a new clean install DVD of the Tiger.

  What is your indication that the DVD is not recognized?

  Run the utility disc with the disc in the optical drive.  The drive will appear in the sidebar of disk utility?

  I did all the updates and it does not see the DVD in the DVD drive.

  If you put another type of disc in the optical drive, as a music CD, it is recognized?

• My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

  My laptop is Pressario V2000. My laptop does not read the dvd, but another laptop reads the same dvd. PL is the solution. Thank you

  Try another DVD to verify that your laptop can read at least the other DVD.  If he can't play other DVD's then you need to replace the DVD - CD ROM drive supplied with your Pressario.

  Another thing you can try is to check fingerprints or scratches on the DVD, some DVD players are more sensitive than others.

  J W Stuart: http://www.pagestart.com

• HP officejet 6600 my laptop does not recognize the printer

  My laptop does not recognize the printer any longer. It will recognize the fax on the printer but not the printer itself. Can you help me? I have two currencies on my laptop. HP officejet 6600 and hp officejet 6600 network. Even printing for both. One network is the fax. I'm not clear what is the question. I can't even download drivers or updates for it.

  There are two 6600's in the list, a fax and a printer, because the full feature software and drivers have drivers for both. If you do not use the fax, you can remove devices and printers.

  A work print from other sources? For example Notepad?

• Laptop does not recognize the usb mouse or the internal speakers.

  The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

  In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

  I ran several troubleshooting utilities (audio playback, FixIt) and they are no help.

  Hello

  Thank you for keeping us posted.

  Sorry for the late reply.

  I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:

  How to use the tool File Checker system to repair missing or corrupted system files,

  Please follow the steps in the link provided below.

  https://support.Microsoft.com/kb/929833?WA=wsignin1.0

  Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

  If the problem persists, follow method 2

  Method 2:

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft, security scanner please follow the steps in the link provided below.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

       

  If the problem persists, follow method 3

  Method 3:

  I suggest you try the steps from the following link and check if it works.

  No sound in Windows.

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

  I suggest you to try some other USB mouse with the laptop and check if it works.

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

• My computer windows 8 HP Pavillion M8100n does not recognize the DVD drive or the SD card reader. Do you have any suggestions?

  My computer windows 8 HP Pavillion M8100n does not recognize the DVD drive or the SD card reader.  I have just upgraded to Windows 8 of Window Vista. Do you have any suggestions?

  Hello

  I see nothing unusual, except that there should be a "0001", or even "0002"...

  When you have made the registry change, you used the command line (Admin)?... the process may not work with the regular command prompt...

  Also, try to go to Device Manager, right click on your DVD drive, click on uninstall and restart.

• Tecra M1 does not recognize the DVD drive after replacement

  I am trying to install a new drive CD-RW/DVD-RW on a Tecra M1; However, when the computer does not recognize the drive.

  Is there a solution to this?

  Thank you

  Colin

  For me it s case.
  I would say that the BIOS can't handle the new player properly because of the wrong master/slave/c-salt settings
  Readers slim for computers laptops support setting master/slave/c-salt settings and these settings can only be changed by changing the rider as on desktop drives.
  So it is very important that you purchase a compatible player and supported because disks with incorrect settings will not work.

  Before buying a car, you should ask the service provider to Toshiba for a caught player supported and compatible

• Acer Aspire 5517 does not recognize the DVD in the drive

  I just bought this new laptop last night. The DVD player does not recognize any DVD or CD placed in the tray. All if the player starts but nothing appears on the monitor. I have the auto-play configured to recognize any software install cd/dvd.

  http://support.Acer.com/

  As it is new, it is under warranty.

  Contact Acer A.S.A.P. > and make a claim.

  See you soon. Mick Murphy - Microsoft partner

• I have HP ze2315us, windows XP laptop. Lately, I can't play DVD, CD plays OK. Does not recognize the DVD.

  Some DVDs, like Windows XP, plays OK and any disc or CD plays in the country. But, no DVD set. Does not recognize. Search and search, but no game. Help, please.

  Hi Nuri,

  Thanks for posting the question in the Microsoft Community. If I understand correctly, you are unable to play a DVD. I understand that it must be frustrating, but don't worry, we are here to help solve the problem and guide you in the right direction.

  We start with a few questions:

  1 have had any changes made on the computer before the show?

  2. the problem occurs for any particular drive?

  First of all, I suggest for the link and try to run the fix it:

  Your CD or DVD drive cannot read or write media

  You may also refer to article and check if the problem persists:

  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

  If the problem is not resolved, please respond with more details and we will be happy to help you.

  Thank you.

• My laptop does not recognize the cd/dvd drive, gives the error message 19 and cannot load/reload driver TSST. Any suggestions?

  Device Manager says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged (code 19).»  Mr. Fix - it (Microsoft) indicates the CD/DVGW TSSTcorp TS-L632M ATA Device drivers & filters are corrupted or damaged.  Mr. Fix - it could not download the updates/drivers for TSST.  Mr. Fix - it has been able to get the computer to recognize, but unable to take the function of CD/DVD.

  Hello

  Perform the following methods and check if it helps.

   

  Method 1:

  Please run the difficulty of following article and check if that helps.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

   

  Method 2:

  You can read the following article to see what might cause this problem.

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052/en-us

  If you had recently upgraded the computer to the Vista operating system or install the Service Packs, then try the steps as described in the following article.

   

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461/en-us

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

   

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/  

  Hope this information is useful.