E710n-z HP1190C3 printing device does not, but print does not correctly

I have this HP printer and the 710 in the name indicates that the software has been updated.  It was a 09 prerequisite.  Since the upgrade, I can't print ebay labels with postage for shipping.  Prints the label but the details that make the shipping cost (a small square with wavy in lines) does not print.  I went and deleted my printer and re-installed.  He correctly when printed.  Now, days later, it prints again.  I have two icons in my devices and printers under control panel, 9 and 10.  When the former appears not at all, he takes the role of dominant printer and won't let me change to version 10.  The 10 is simply not available.  When I delete the old 09, I can't print at all.  Help, please!

Elaine

Hello

1. is the issue limited to eBay invoices?

Method 1:

Diagnose and automatically fix problems printing and printer
http://support.Microsoft.com/mats/printing_problems

Method 2:

Printer in Windows problems

http://Windows.Microsoft.com/en-in/Windows/help/printer-problems-in-Windows?T1=tab02

For more information visit this link below,

I can't print or preview before printing a Web page in Internet Explorer

http://support.Microsoft.com/kb/973479

Tags: Windows

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