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• Smartphones blackBerry Eception Exception: Index 5 > = 5

  Hello world!

  Has begun to get the message ' Eception Exception: Index 5 > = 5 "on a splash screen on my BB Bold 9700 (running OS 5.0.0.680). After hitting OK, it gave me message 'ApplicationRegistry.getOrWaitFor thread owner died. Thread 9422360,5 ". After that, the screen becomes white with App Error 523. With that I can't do a wipe handhelp and desktop manager not connecting them to a phone. I launched Loader and deleted all the applications in the device - nothing helped. Tried to remove the battery by pulling the memory card and SIM, SIM new putting - nothing works.

  Someone knows how to fix this? Is it possible to security wipe another way to do?

  Thanks in advance!

  In fact, the KB also advises reload your operating system from scratch. If you want to wipe, then reload, you can use BBSAK or JL_CMDER to do all this.

  Good luck!

• BlackBerry Smartphones Eception Exception: index 15 > = ERROR 15

  Hello. Has anyone encountered the same error? Whenever I reboot my phone this message Eception Exception: 15 index > = 15

  Also, the indicator update app world doesn't seem to go away even though I've been through updates.

  any help will be much appreciated.

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• BlackBerry Smartphones Blackberry 8530 Eception Exception Index 91 > = 91

  Hello!  I work for a University and manage the support of end-user for our blackberries.  I have a user with a Blackberry 8530 who randomly receives the Exception Index 91 Eception > = 91 error message.  It seems especially pop up when she's in BBM - specifically there are a friend request that it cannot open or answer to this seems to "trigger" this error.  It may be a coincidence, I honestly don't know.

  With this problem, I have decide it was better fall back and punt-, I did a full cleaning and set up on the BES Server (our Director asked to give him a new password to activate).  I ran through the activation of business for her, it activated fine, no problem.  Has worked with her for a while, but then a few hours later - same error message. Beyond wiping and backup implementation, I don't know what else to try.  Is there anything specific I can do for this error message? Is the complete wipe of data and applications of the section options security somehow not a full erase?  I know that I had checked the two sections for the applications and data when I wiped it, that I made doubly of.  Something back from the BES server when you reactivate?  If so, somehow that can't?  Or is this a phone number and I need to see about getting a replacement?  Thanks in advance

  Hi Melanie

  This isn't an error at the level of the system, it is a mistake to application level. Something the user is done with the BBM (or whatever the application that she uses when she sees the error), is originally that the application access to a memory not valid; in a Word, poor programming the part of the creator of the application.

  Go to the home screen. Hold down the ALT key and type "lglg" (it's L, G, L, G, lowercase, without the quotation marks). You won't see anything as you type, but after typing it, the system log file is displayed. Scroll down the page until you see a line referring to an untrapped exception. The application name will be in the info for this line. You can then uninstall this program to see if the problem is resolved.

  If the program is to launch a n > = n exception, your best bet is to notify officials of the application, and hope that they will have a quick fix in the short term, or a patch update is ready to be released.

• Eception exception net_rim_bb_addressbook_app blackBerry Smartphones (233) the application does not

  Hello! I had problems editing my contacts or add a new; simply, it freezes or does not take into account my request. I don't know what to do, I remove the battery and restart my phone but it does not work. I would really appreciate your help

  Hello!

  Try the following:

  Just remove any applications you may have recently updated / delete applications that were recently installed before the error started actually took place.

  After that, disconnect the battery while the phone is always "on" and reboot the phone.

  In fact I had deleted a whole bunch of applications to facilitate my upgrade of the OS that I had not enough memory on my device.

  This not only helped solve my problem mentioned above, but also makes my phone restarts in less than 3 minutes (restarting earlier was done in no less than 15 minutes!).

  My conclusion from the above incidents is to keep your apps in the bare minimum so that your phone performs the best.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

  Thank you.

• BlackBerry smartphones eception exception java.lang.error with the Installation of "MemoLock".

  I received the error of doom when I tried to install Memolock of Blackberry Apps. I have OS 5.0 and I uninstalled, cleaned and reinstalled with the same problem. I have also made sure all permissions are "allowed". What now?

  Thanks Jim! Your direct download worked like you assumed and I'm now able to enjoy an excellent product! Thanks again!

• View impossible blackBerry SMS error-Eception exception Smartphones: Index 87 > 87 =

  Hello

  Pls help - I can't see my text Messages (both sent and received). Do not get any notification also.  If I compose SMS after sending it disappears.  And I'm getting an error-Eception exception: Index 87 > = 87 everytime I turn on the unit. Not able to find the SMS messages > view folder > Inbox SMS also.  I tried by wiping applications, device has enough memory - 127 MB.  Even checked firewall... Pls help...

  Concerning

  Sandeep

  Hi sandeep23101985

  Welcome to the Forums of the BlackBerry Support

  There is no specific Knowledge Base regarding the error uncaught exception: index 87 > = 87 or similar, you had already wiped or remove applications from your device but always error so appearing to rule out any software problem you can recharge your device OS, but first to make your backup device to the BlackBerry Desktop Software help for instructions Please refer to this Knowledge Base:

  KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

   

  Restore your backup after reloading. I hope this will solve your problem.

   

   

  Prince

  ___________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

   

• Untrapped exception blackBerry Smartphones: index 11 > 11 & Eception exception: ApplicationRegistry.getorWaitFor

  Exception: ApplicationRegistry.getorWaitFor (0x7c802477365c3985) uncaught owner died Thread [Thread - 77 Q 62848, 5] turned into Eception exception: Index 11 > 11 which also goes to a white screen that says AppError 523 Reset.  Can anyone give me any help on how to clear this?  Via the Desktop Manager, I managed to remove third-party applications to the phone, but I couldn't save or delete and restore the operating system.  Can someone offermesome tips on what do I do?

  Hey Shamed74,

  Welcome to the forums.

  The first thing you want to do is to try to back up your device as shown in this article. http://bit.LY/aSediX Once you do this, then you can try a factory reset on the device as described here http://bbry.lv/a0QXmX if you are not able to get a backup copy, then it would be up to you if you want to try the rest at the factory as it will completely erase everything off the device and bring it back to factory settings.

• Smartphones blackBerry App World update - get "Eception exception: java.langNullPointerException".

  I've updated my BB today including AppWorld apps.  Now, I get the following error whenever I try to use App world. "Eception exception: java.langNullPointerException".

  I started using the Application loader in Desktop Manager earlier and keep gettign to Task 4 when the BB crashes and then restarts with the same error message.

  Any ideas on why and especially how I can sort?

  I got a new update last night; This update (automatically) updated the OS on my BB and then updated applications.  It took a time of looooooooonnnng, but now everything works fine.

• Lack of Smartphones blackBerry and eception exception address book...

  Hi all

  My wife just bought a "BOLD" and we have some questions. The first came as "eception exception - java.lang.NullPointerException" and the second was a missing address book.

  Here's a little background. My wife uses a MAC and we were able to get contacts to synchronize using PocketMAC. However, after the power off after normal use and backup starts, we have received two errors. Under contact options, it says there are 68 contacts, but none show. I tried to re-synchronization, but nothing. I checked the device using my PC and the office for the address book Manager and it does not show under backup/restore, advanced, database of the device.

  Someone has an idea what is the deal?

  Thank you in advance.

  Thanks to everyone who responded and saw the post. Late last night, after having talked to a few people and read all the posts, I thought it would be best to wipe the device and start again from factory settings. So far, wipe the device seems to have solved the problem.

  My best guess for the cause of the problem was a defective popular third-party application. I came to this conclusion because I have not tried to download or load this application since the wiping device.

  Thanks again for all the advice.

• BlackBerry Smartphones Unexception Exception Index 4 > = 4?

  Hello

  I get this error when I restart phone. Eception Exception: Index 4 > = 4

  My optical pad responds very slowly for a few days, what is the problem?

  Pls help me to solve it.

  
  

  Concerning

  Ugendher
  

  ugendher wrote:

  Hello

  I tried to do what you suggested, but did not see any difference, I'm going to reload the software of the device again.

  With all the tips I gave you above, I have no idea what you were doing. But, if you reloaded the OS and also reload all your modules, that could be the culprit. A clean reload of the OS only, let it run for a week, really is the best way to check.

  ugendher wrote:

  
  

  Do you think that there is a hardware problem with the Trackpad?

  It is entirely possible... but, at a distance of internet, completely impossible to say one way or another.

  Good Lucki!

• Eception exception blackBerry Smartphones: 131071 index > = 16

  I use Opera Mini (downloaded from the app world) as my internet because my network not accepting form is not the internet blackberry. I used it for some time and have used it today however I tried to go on it, but a message saying "eception exception: 131071 index > = 16' appears." I tried out my battery and check the updates (which I've updated), but it still does not work. Any help please?

  The first thing would be to remove the app and then recharge it. Apps can sometimes be damaged and can recharge them (even the same version) often.
  If this does not help, you can skip right to a reload of the OS of your phone (once again, even the same version).

  Let us know if that helps you.

• Eception exception: Application myapplication (253) does not. the process is completed.

  I recently experience "Eception exception: Application myapplication(253) does not; the process is completed. "on"BOLD".  myapplication here indicates the name of the application that I've done.

  could someone tell me what can cause this problem? I appreciate it. My request is almost launched!

  This occurs when filling out your application event queue. The usual reason for this is that you hold the thread of events for too long. For example, you perform a CPU work as oprganizing some data structures of a method in a graphical interface.

  When this problem occurs, the operating system will force a dump stack for all applications currently running trace. You must retrieve the log of the events on the device and to find the trace of your application stack. Once you do this, you will probably identify the offending code that monopolizes the processor.

  Once you identify the offending code, you must either change as the event thread is not be monopolized, or possibly isolate the procedure in its own thread so that the event thread can return to sender system.

• BlackBerry Smartphones eception exception error when you try to open the text

  After the reboot, I am unable to open my texts... receiving Eception Exception: java.lang.IndexOutOfBoundsException.  I have rebooted several times, but I get the error.  Any Suggestions?  Thank you

  6.0.0.246 is the version of the OS with the torch was launched, you may consider upgrading the OS.

  See the link below to download and follow the simple installation instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones Eception exception message each time that I reboot the phone.

  Whenever the phone restarts I get the following error message: "Eception exception: net.rim.device.api.i18n Exception MissingResource.

  Someone knows why?

  Thank you

  I also recommend to download the operating system of your carriers site.  In this case, because you are with Verizon, you can access the download via this link: http://vzw.smithmicro.com/blackberry/download.aspx

  In the drop-down list, select BlackBerry Storm 9530 and in the next page, enter your mobile phone number and download the MR3 (OS 5.0) OS.

  Once you have downloaded on your computer, install, then open the BlackBerry Desktop Manager and first back up your phone.

  NOTE: Do NOT wipe to FORGET to RETURN to the TOP YOUR DATA in reloading your OS will all your phone data.

  If you wish, you can use the procedure described in the article provided by sdgardne, but if you want a BONE free reinstall method that I personally prefer now more trouble, you can use the steps I wrote here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Or the other method should work (apparently, I never tried the method of the KB article as it did not work in the previous version of the Desktop Manager software, but I have confirmed that the method I wrote doesn't work).