BlackBerry Smartphones Unexception Exception Index 4 > = 4?

Similar Questions

• BlackBerry Smartphones Eception Exception: index 15 > = ERROR 15

  Hello. Has anyone encountered the same error? Whenever I reboot my phone this message Eception Exception: 15 index > = 15

  Also, the indicator update app world doesn't seem to go away even though I've been through updates.

  any help will be much appreciated.

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• BlackBerry Smartphones Blackberry 8530 Eception Exception Index 91 > = 91

  Hello!  I work for a University and manage the support of end-user for our blackberries.  I have a user with a Blackberry 8530 who randomly receives the Exception Index 91 Eception > = 91 error message.  It seems especially pop up when she's in BBM - specifically there are a friend request that it cannot open or answer to this seems to "trigger" this error.  It may be a coincidence, I honestly don't know.

  With this problem, I have decide it was better fall back and punt-, I did a full cleaning and set up on the BES Server (our Director asked to give him a new password to activate).  I ran through the activation of business for her, it activated fine, no problem.  Has worked with her for a while, but then a few hours later - same error message. Beyond wiping and backup implementation, I don't know what else to try.  Is there anything specific I can do for this error message? Is the complete wipe of data and applications of the section options security somehow not a full erase?  I know that I had checked the two sections for the applications and data when I wiped it, that I made doubly of.  Something back from the BES server when you reactivate?  If so, somehow that can't?  Or is this a phone number and I need to see about getting a replacement?  Thanks in advance

  Hi Melanie

  This isn't an error at the level of the system, it is a mistake to application level. Something the user is done with the BBM (or whatever the application that she uses when she sees the error), is originally that the application access to a memory not valid; in a Word, poor programming the part of the creator of the application.

  Go to the home screen. Hold down the ALT key and type "lglg" (it's L, G, L, G, lowercase, without the quotation marks). You won't see anything as you type, but after typing it, the system log file is displayed. Scroll down the page until you see a line referring to an untrapped exception. The application name will be in the info for this line. You can then uninstall this program to see if the problem is resolved.

  If the program is to launch a n > = n exception, your best bet is to notify officials of the application, and hope that they will have a quick fix in the short term, or a patch update is ready to be released.

• BlackBerry Smartphones Eception exception String index out of range: 31

  Cannot get into my messages. Have tried all the restarts, and a wipe, and has not been corrected.  Please help someone!

  Hi mel1545

  You have recently installed applications?  If so, I'll try to uninstall and try again.  If you install all the applications, I suggest to make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• BlackBerry smartphones ' Eception exception: bridge is not ready. " Make sure that the UMP is running'

  Hello

  I use a BB Curve 9360. I get a weird error "exception Eception: bridge is not ready." Make sure that the UMP is running"everytime I open the web browser or messages in the preview window of message (under the clock). I tried to update the BB system, reset the phone, but the error return finally to the point that I can't use my web browser, except when I remove the battery.

  For the record, the problem appeared after I have updated the system on my phone a few months back.

  Does anyone have an idea how to solve my problem?

  Thank you!

  Hi izzie31

  Welcome to the BlackBerry Support Community Forums

  First, try these steps in order:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After completing these steps, please check if you receive the same error, if the error persists then try this suggestion offered by @ Cpt_Sweatpants on this thread browser help with 9320

  Good luck.

• BlackBerry Smartphones untrapped exception: java.lang.NullPointerException

  Hello, I need help with my bb 9900, OS 7.1 package 1424 (v7.1.0428, platform 5.1.0338). Some of the apps repeat me this error, such as SMS, BBM and email. The other apps still work. This problem in passing when I deleted all messages from one of my email accounts. Once I deleted it, I made a stop down by pressing ctrl alt del, and when he came he did nothing so I reboot several times by removing the battery and it has started to respond after I realized that e-mail icons have disappeared. Now with the last restart, the BBM works apparently but with the e-mail account, I tried deleting and adding several times, but I can't see any icon email, only the general one, but when I try to open it does nothing, but I see that I have emails. Now, the BBM just gives me this error: eception exception: application net_rim_bb_qm_peer (320) does not. end process, and now the phone is freeze. I'll reboot again need help!

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones eception exception uuid must be 36 characters?

  When I restart, this message showing up... eception exception uuid must be 36 characters. What can I do?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

  Hello

  I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

  Some info on my phone if this can help.

  Company: o2

  Bold 9700 5.0 bundle 1022 (according to BB Desktop)

  59402245 bytes free

  Battery pull didn't work

  Main applications I use are BBM Whatsapp Google Maps etc.

  Basically, I'm trying to open an application and my phone freezes, I wait and get the untrapped exception error message. This happens with ALL applications, including surveys BBM, record Messages, clock, Facebook, phone. I tried a battery pull, he starts upp and the error messages come through quite the same problem is still there. I tried connecting to the office to try an update of the operating system, but I can't connect because it connects forever. so I can't do anything at all with my phone. It all started when whatsapp froze on me followed by a few other apps do the same thing, so I tried a battery pull.

  Any help would be greatly appreciated! Thank you!

  Hi aamirahmad

  I suggest you make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones untrapped exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout

  Hello everyone,

  last weekend I am facing a problem with my BB Curve 8520. I don't know what caused it, but I remember it all started when I turned on the phone after getting out of the metro station because my WhatsApp did not work. (In fact WhatsApp and Leo app dictionary never work after I get out of the place where there is no network, so I have to turn off the phone, remove the battery and turn it on again).

  So, this time when I turned on the phone once again, he started to give me the message "index eception exception 4 > = 4" and subsequently this msg appeared "Eception exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout ' and I could not send msg via Whatsapp. I said, that it could occur a problem I did once again.  The messages kept appearing and at one point it freezes and couldn't do nothing.

  The next day, I realized that I could not call or receive a. I could not access even the call log but I could receive normal SMS.

  The situation remains the same crate now: I receive the message "Eception exception: ApplicationRegistry.waitFor (0x7c802477365c3985) timeout ', I cannot make or receive calls, cannot access the call register, WhatsApp works sometimes ok, sometimes I can not receive or send a msg but I can receive SMS messages.

  I tried the safe mode and also to restart while it is, but nothing changes. Once I deleted WhatsApp but the msg kept appearing.

  My opinion is that the problem is WhatsApp but I couldn't find in the log of events (Information) (with alt + lglg). I would really appreciate f someone could give me some advice what to do.

  Thank you in advance!

  Kind regards
  MI

  Hi Miluth,

  Welcome,

  When this error message appear application for resettlement of Memo Pad and task solves the problem, take a look at this Article's KB KB25846. See if it solves your problem otherwise, please connect your device to the Blackberry Desktop software and perform a full backup of your device, after it backup your device OS here is how to perform a clean for windows KB11320 reload.

  Try it and tell us.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones Eception Exception: java.lang.NullPointerException

  Hello

  My BB 8220 flip has always had battery problems. Lately the battery dies after only 8 hours in standby mode. The last time he died was two days ago, and after four hours of charging it finally turned back on - only to have the error "untrapped Exception: java.lang.NullPointerException' on-screen display.»  I noticed that now, the call log does not work for incoming, outgoing and missed calls.  The SMS also mysteriously disappeared, so I am not able to send and receive texts.  My address book is still intact.  I did not so I don't have all the additional applications on the phone, just that it came with a data plan.  I tried to restart (remove battery) several times, but the error has not set itself.

  Simple ways to correct this error, or is my phone forever?

  Hi and welcome to the Forums!

  Given your description, I would recommend a reload of the OS or upgrade. From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones eception exception

  I have a 9320 BB curve for ' fight 3 months now. I get this notice on my phone that says "application of an exception uncaught already running in this process," or something to that effect. What it means? Is there some kind of virus on my phone? How can I solve this problem?

  While BlackBerry has published the upgrade, I don't know if SA Vodacom has published as well...

  Have you checked your update on the device to Options > software updates?

  If there is not available, do you want to perform a manual update?  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html