Edit scan

Computer, downloaded again from my original disk my HP Printer/Scanner/Fax, but now when I scan, the process does not allow me to edit the file I just scanned. Analyze it correctly, but does not allow me to edit. It goes directly in the file on my computer. What I did wrong?

HP OfficeJet 4500, thanks in advance.

Perfect, thanks for the clarification.

I need to know how the printer is connected? USB or wireless? What is your exact model number? Click here to read: model number.

I would like you to uninstall the software on your computer. Please follow these steps in order:

Follow this HP document on uninstall the printer from the control panel software. If this printer is connected via a USB cable, then remove it off of your computer. Then follow this document How to clean the Temp of Windows folder.

Now, perform a clean boot on your computer. Follow this document Microsoft here to help you. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

Once this operation is complete, you can install the full features on the site of HP software here. Choose your correct model number and operating system; either 32 or 64 bits.

Please post your results again!

Tags: HP Printers

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