EliteBook 820 G3: Map of G3 LT4120 LTE Elitebook 820 - Code 10 cannot start

I am unable to get the OS to recognize/well install drivers for a HP LT4120 card WWAN LTE snapdragon. Install the driver package SP75259 successfully, but the driver always show an error in Device Manager - the device cannot start - code 10

Hello Doyle792,

Have you also updated your firmware BIOS and Chipset drivers? It is often prerequisite for many pilots.

In addition, I know that you said that you receive an error in your device manager. It may be another driver that generated this question, OR the system may be looking in the wrong place for the driver you need. In the Device Manager, right click on the device with the error and go to "Properties". Then, on the Details tab, in the drop-down list, select hardware IDS. Copy the ID of the longest and plug it into your favorite search engine. You may be able to pull up the name of the driver that generated the error.

If it is the same driver causing the error, since the Manager of devices, right click on the device once more. Select "update driver software... "and select"Browse my computer for driver software. "Then, select Browse and then find your C:\ drive. If the correct driver is installed, it must be able to find it in this way.

I hope this helps!

Tags: Notebooks

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