ELMO and engaging activity using in SF

We will deploy the ELMO of Eloqua part in a few months and I would like to know if the send email action can be attached to the contact that the email is sent to in Salesforce as an activity.

This is from the manual ELMO. You need to download and give it a quick read:

"If the e-mail activity is written in your system CRM depends on whether you have an integrated system.

and on the configuration of the integration. If your CRM is synchronized to Eloqua for Microsoft® Outlook

® activity, then the activity will be written in the appropriate Contact records in your CRM. Contact

your customer administrator or Client Manager for success if you would like more information. »

So, if you are integrated with Salesforce, including external calls to the activity records, then, Yes, the e-mail must be written on the Contact in Salesforce.

Tags: Marketers

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