23 Pallvion all-in-one: the Logo screen then turns off 10 Windows

I have upgraded to Windows 10 awhile ogo and so far my computer was working fine. Then, I came across a virus if sort so I decided to simply reset my computer. When I tried to reset it, it would be stuck on 1%. So, I then turned my computer off and when I turned it on the logo appeared for about 15 seconds and then turns off. I almost tried everything. I t doesn't let me not reset again without a disc I don't have. And it says there is an error when I try to refresh the pc. I'm stuck and need help fast!

I didn't say it was the only way, but the most logical.  There are other choices.  You can use the set of diskettes of recovery that you made when the computer was new.  You can use a borrowed from Windows 8 or 8.1 Windows installation disk, but it would be necessary to match the windows that came from HP that was installed.  You could buy or borrow a disc 10 Windows installation to run.  On this day and the social environment, it is rare that you do not find a friend to do the free Windows 10 disc for you, however.

If these choices do not meet your approval, then I guess there is a problem.

Tags: HP Desktops

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