I run 10 64-bit Windows and I have used iTunes for years. iTunes installs OK, I disable Norton Firewall during installation. iTunes starts OK, but when I try to access the store down ¾ of the page turns black

I run 10 64-bit Windows and I have used iTunes for years. iTunes installs OK, I disable Norton Firewall during installation. iTunes starts OK, but when I try to access the store down ¾ of the page turns black, the upper band has Taylor Swift and a few small icons to the bottom of the page. If I type Perry Como, in the search box, the page does not change.

lysdexic01, I know almost exactly what you describe on my screen of iTunes Store recently updated for Windows 7 64-bit. Only difference is that the icons in the black box are invisible until I move the mouse above them, their location by trial and error. Once activated, the icon remains visible. Each found icon flickers at first, but stops flashing if I pass the mouse over it.

I think that the store is now functional and useless for those of us experiencing this problem. Other users have reported that their iTunes store screen flickers since they updated iTunes to the latest version, but most did not mention the area big black screen that you and I see.

So far, Apple seems not to believe that there is a problem with the software to update iTunes. It is therefore important that users continue to report these problems to Apple that there are enough complaints for attention even during a week of office party.

Tags: iTunes

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