Eloqua multilingual user interface

Hi all

We have a lot of users and clients connecting in EMEA and APAC countries, where English is not the first language.

According to me, one of the priorities for Oracle with Eloqua may make available multilingual user interface. This could be just wishful thinking on my part it would be a PRECIOUS help. I am particularly interested in the Japan because it is where my team.

Someone has information (or even a guess) on Eloqua UI being developed in several languages?  Estimated time?

Thank you!

Geoff Day

Verticurl Pte Ltd

Hi Geoff,

It's actually one of our top priorities at the moment and we have a dedicated team working on it.  One of the huge benefits of the Oracle acquisition of are that they have this down to a science, and there is a very large Department and the 'translation' machine dedicated to this purpose.  Are some primary steps in making this real.

-First of all, the user interface of the platform should be built in such a way that labels or text can be programmatically extracted and replaced.  New Eloqua screens built in the style of HTML5 had this integrated review there are only a few tweaks to do there.  Some of the screens that have been longer require more effort to make this possible, but we know what we need to do.  The platform must also be able to capture, store and display international characters, Eloqua has been able to do for a long time, we are there.

-Secondly, there is a solid approach to the identification of 'culture' (country + language) of the user wishes to use and carry through their session.  We use the term culture because it is not only dependent on the language or dependent countries.  A simple example of this would be British for numbers, dates, and currencies style even if the language is English.  We have this understood as well

-Finally, we need the real user interface translation to do - and it is where Oracle really helps to join us.  They have a team of translators from around the world who will make this part for us, with the participation as required according to the specific terms the business context.

The big question is more clearly when and what languages.  That I can not commit at this stage that we're still relatively early in the project, but the general feeling is that one should be able to complete the work required in steps 1 & 2 and get some initial language translations "tier 1" made at the start of next year.  Once again, it is what we are organizing a view of road map, but please do not take it as a commitment as a variety of internal or external factors may change the "timing".

Tags: Marketers

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