Email access problem - Satellite A200-27R

I bought a computer laptop toshiba A200-27R.
It has Vista home edition. I use AOL as my homepage I always use aol as my main email, although I don't use them as my internet provider. (Virgin is my internet provider) Everything was fine, but now I can't seem to access my mail more. There is no problem accessing it on my desktop pc, just the laptop. I put in my login information and the following text is displayed

The service error of
There was a problem processing your request. An unspecified error has occurred.

Try again

Your comments | Help pages | AOL.com

The technical stuff:
Error code: C0FE1700
Report ID: 30077-webmail-20080929-141853

I tried pages to help with anything not done, they want to charge me the aol software, but as I don't use them as my ISP I can't use the software. What gets me, is that I can access without any problem on the desktop. I use xp on the desktop computer. Please I appreciate any help or advice, please note that I am not very technical, so I need help in basic terms.

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Hello

Looks like you can connect to the internet properly
So it s not a problem with an internet connection, but with your AOL account.

I m not very well why you can't access the email account but I m sure that it s is not a problem of laptop.
You said that you can access the email on another computer under Win XP.
The A200 using Vista.

In my opinion, there could be a problem with the AOL software probably it s not fully compatible with Vista

Tags: Toshiba

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